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TAKE IT BACK. IT'S A NIGHTMARE! Recently bought one and pc not recognizing it nor is it telling me that it is being charged. I lost the receipt for it now i'm out of money and stuck with a defective mp3 player.
hi mine freezes too when i try to open my photos on the walkman. but mine did work using the reset button, you might want to return it if you have receipt, if not you still got 1 year warranty with sony.you can also try connecting the player to the computer to see if it turns on and charges. thanx