Question about HP VGA Webcam

1 Answer

When I am on Skype there is a green line down the middle of the incoming picture. Skype help sent me an e-mail that said I need to download the latest drivers. I tried to do that by using driver detective, but I still have a green line. Please help!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Copy this site and paste it in your web browser address bar and hit ENTER.

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

From the images, select the webcam and then download your cameras driver.

Then to install and use it on the Web, do this.
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Aug 26, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I wish to my bigpond email username but don't know how to set it up with the new Telstra system


contact telstra on line help section and say that you wish to connect to adapt your big pond account to T-mail
they will put you onto a technician that will help you do it
another way-- if you know how-- is to open up the e-mail page and in the top tool bar click onto the accounts tab
click on properties icon and that will open up a box with headings
general
servers
security
advanced
IMAP
click on servers
incoming server is IMAP( probably will be pop3 )so change it
incoming mail(IMAP) is-- imap.telstra.com ( mail .bigpond.com so change )
outgoing mail (SMPT) is smpt.telstra.com ( mail.bigpond.com so change )
incoming user name will be your username@bigpond,com
the password will be the password that telstra gave you when opening the bigpond account ( If you haven't written it down then you will have to call telstra to get a new password -- you cannot make it up as it has to come from telstra --
click remember password
click on log on using clear text authentication
outgoing server tick server requires authentication
click apply
next step --click on the advanced tab
outgoing mail (SMPT) make it 465
tick server requires secure connection
incoming mail (IMAP) make it 993
again tick requires secure connection
for server time outs I have mine set in the middle
click apply
go back to the e-mail page and wait for the settings to be recorded in telstra servers
you will most likely get a new inbox heading --T-mail with your user name
what has happened here is that you are rerouting bigpond servers through telstra servers

if that doesnt work then it is back to calling telstra help -technicians to talk you through it all
happy tearing hair out day but you could be lucky and get it first try

Dec 30, 2016 | Computers & Internet

1 Answer

My incoming e-mails are not coming in. I get calls that 1 was sent, not in my e-mail.


perhaps that person sending doesn't use proper address .many do not look at the things they type and it only takes 1 letter wrong

Apr 19, 2015 | Apple Computers & Internet

1 Answer

How do I permanently remove deleted files?


You are only deleting local copies.

Every time you log on to your account, it downloads them again as they are still in your inbox.

You need to delete them while on-line to your mail account.
They should then move to the deleted folder on-line.

Then go to the deleted folder and you select them al,,l and tell the mail program to delete them permanently from the deleted folder.

Then you will never be able to recover them.

Jul 15, 2014 | gmail.com Computers & Internet

1 Answer

HOW TO EMALE PICTURE


To e-mail a picture.
1.Go to yahoo.com
2. Then go to Mail. (The Purple Envelope)
3. Go to the left corner and click "Compose Mail"
4. Add the contact and etc.
5. There are two ways to send a picture
6. You could simply
a) Copy and paste the image directly into the message
b) or click the paper clip under the "Subject" line near the middle left of your message click it and "Attach from my computer" or wherever you want your picture from. Find it and select that image and click open.
7. Send e-mail.
8. Type in security code
9. Boom! You are now sent a picture in an e-mail.

Sep 22, 2013 | Yahoo Mail

1 Answer

I can't turn on the ringer on my AT&T BIS-10 Merlin phone. My line blinks green when a call is incoming and I have to pick up and press the button in order to receive the call. I need the phone to...


Depends on what system you have that phone installed o.

If Merlin Legend, on the left side of the phone there is a 3 position switch. Its in the middle position now.

Slide that down
press on of your lines
Press *347

Slide the switch to the middle position.

If that doesnt work, we need to know the system you have these phones on.

Aug 24, 2010 | AT&T Merlin BIS 10 Phone

1 Answer

ANOMALY ON RECEIPT OF WEBCAM PICTURE


If you are using Skype and Intel, the problem is widely known and you need to update the Intel driver
Check out this forum for further information
http://forum.skype.com/index.php?showtopic=100167

Jan 28, 2010 | Microsoft LifeCam NX-6000 Webcam

1 Answer

When I go on skype the party I am video calling shows up with a green line down the middle of the screen from top to bottom. Is this a problem on my end or the other party?


The yellow or green band is a well known issue
Check out the Skype forum for more information

http://forum.skype.com/index.php?showtopic=109251

Nov 05, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

Green vertical strip in webcam video


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

Jun 12, 2009 | Creative Labs Live! Cam Optia Pro Webcam

1 Answer

2 inch green line in the middle of my screen


Looking through a Skype forum thread, there appears to be at least 2 issues. First, for Logitech cam users you can try the following:

- Go to Skype / Tools / Options / Video Settings / Webcam settings / Advanced.
The contents of this window will vary depending on the particular model of camera that you have. If there are options for "Low Light Boost" and "Automatic Gain Control", turn them off. Adjust the manual sliders in the window to get reasonable video quality.

This seems to work for some people.

Then there is the more fundamental issue of Skype driver. Here is the link to the thread (http://forum.skype.com/index.php?showtopic=97038) but the essence is that the older the driver the more likely the issue. Even with the latest driver it is not a guaranteed fix, but many people seem to suggest that downloading the latest drivers works for at least some of the time. Clearly Skype have known about this for a while and are dragging their heels sorting it out.

Hope this helps, T.

Jun 24, 2008 | Logitech Webcam

Not finding what you are looking for?
HP VGA Webcam Logo

61 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18354 Answers

Tony

Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...