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The problem is likely the fusing assm.
This is the test to determine toner or fuser issue. Print a test page When you hear the paper feed into the machine open the top to stop the machine Remove the toner cart. You should be able to see the page with printing on it. (This is before the page hits the fuser) If you can see the smudge or marks on the page the problem is most likely the cartridge but NOT the fuser. If the page is clean the problem is most likely the fuser.
Hope this helps
1. faulty wiper blade on your toner so that the previous image in not being wiped off the drum.
2. worn fuser sleve.
To work out which it is you will need to do a half stop test: print off a normal document then when it is about half way through the printer ( unfortunatly you may have to repeat this to get the timing right) open the front cover. remove the toner cartridge. if you can see the ghosting on the page the it is the toner. if its not there then its a new fuser. to save on money and if your confident enouh you may be able to just chane the fuser sleve depending on the state of the fuser on a whole.
hope this helps
feel free to email me if you have any other questions:
Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements. Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.
Re you using genuine HP NEW cartridges? If not, you must make sure that whoever has re manufactured the ones you are using has replaced the chip on the cartridge. This tells the machine how many copies are on the cartridge.
Follow these steps:
1. Connect the camera to the printer.
2. Turn on the printer.
3. Turn the Mode dial to Playback mode and turn the camera on.
4. Press the (+) button on the camera.
5. Press the up or down button, choose Select images, then press the OK button.
Note: If you see the message “Use previous print order selection?” select No, then press the OK button.
6. The images display as thumbnails. Select the first photo to print using the < or > button.
7. Select the number of copies to print using the up or down button, press OK. The screen displays the print settings and the number of copies selected.
8. Press the MENU button to return to thumbnails.
9. Repeat steps 6, 7, and 8 to select additional images.
10. After you select all the images to print, press the MENU button.
11. Press the up or down button to select Print an Album.
12. Select the number of photos per page using the < or > button, then press the OK button.
Note: To determine the maximum number of images your printer can print per page see the table below. If you select more images per page than the printer supports, the camera will display the error “This function is not available”.