Question about Dell 962 Photo All-In-One InkJet Printer

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I can only fax my header

Ican't send or receive faxes

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Make sure that you are not running on a digital line, on a digital phone system, or using the same line as a DSL modem. This is essentially any phone that uses the same number, not just the jack in the wall. Newer modems use similar frequencies to DSL and digital phone systems even when you are running equipment to scrub the line so they are not compatible and will often interfere with one another.

Posted on Dec 09, 2008

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Posted on Jan 02, 2017

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1 Answer

We have a FAX-2820. this is a dumb question, but does the fax header line come from the sender when we are receiving the fax? Does a header go out on any fax we would send out?


Yes, The fax header should show you who sent the fax to you. Every fax is supposed to have a terminal ID (senders fax number and Name)

Andrew

Sep 22, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I can not receive fax but i can send fax the printer hp officejet5610 was at the client he receive the error that says fax fail brought the printer to my workshop the printer gives the same error please...


Hi, Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code.
  1. To modify the fax header, use the following steps:
    1. Press Setup on the product control panel.
    2. Press Basic Fax Setup , and then press Fax Header .
    3. Type personal or company information using the keypad, and then press OK .
    4. Type the phone number, including area code, for your HP fax product, and then press OK .

Regards,

Riztech

May 23, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hi, when i send a fax in this machines the page comes small. Why? Thanks


Most fax machines have to insert a name and time onto the top of the header of the page they send...this takes up a small amount of space therefore if you assume you page of information to be 100% then it has to be reduced slightly to allow this information header to be inserted on the page at the receiving end....the amount of reduction should only be down to about 95% but this is normal on all fax machines.

Jan 30, 2011 | Office Equipment & Supplies

1 Answer

I have an all in one and I can print, scan, and


On the printer press setup-->choose tools option-->under tools-->choose print a fax test page.

Find out how is the printer connected with the fax line.

Note:- Line 1 at the back of the printer should be connected directly to the wall jack of phone line.

Now Follow the instrcution below.
  1. Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
  2. When your fax is received by the HP Test Fax Service, They will generate a return fax to you within five minutes confirming that they have received your fax. This verifies that you can both send and receive a fax with your fax machine.
If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Note:-The most common cause of failure is that the fax number set in the Fax Header on the machine does not match the number of the phone line connected to the fax. Also, ensure that the fax header contains the full 10-digit telephone number of the fax machine, including the area code.

May 10, 2010 | HP Officejet 4215v All-in-One Printer

1 Answer

HP Officejet 6310 All-In-One InkJet Printer Changed home telephone system and now I can send faxes out but cannot receive?


Hi

Check the following link

CAN SEND but CANNOT Receive

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
    1. Press the Setup button () on the product control panel.
    2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
    3. Type personal or company information using the keypad, and then press OK.
    4. Type the phone number, including area code, for your HP fax product, and then press OK.
  2. Dial 1-888-HPFaxme and send a fax to the HP Fax Test Service.




Jan 04, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How can I remove the sending fax number on my transmissions on HP


Check the HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series
User Guide
(page 83):


"Configure the fax header:

The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the control panel, as described here.
NOTE: In some countries/regions, the fax header information is a legal
requirement.
To set or change the fax header
1. Press Setup.
2. Press Basic Fax Setup, and then press Fax Header.
3. Enter your personal or company name using the numeric keypad, and then press OK.
4. Enter your fax number by using the numeric keypad, and then press OK.
To set or change the fax header via the embedded Web server
▲ Select the Settings tab, select Fax from the left pane, select the Basic sub-tab,
and then enter the Fax Header Name and Fax Number. Click the Apply button."

Sep 18, 2009 | HP OfficeJet K80 All-In-One InkJet Printer

1 Answer

How do i change my fax number


Changing the Fax Configuration

1 Click Start/Programs or All Programs/Accessories/ Communications/ Fax, and then click Fax Console.
2 In Fax Console, click Configure Fax on the Tools menu to start the Fax Configuration
Wizard.
3. On the Transmitting Subscriber Identification (TSID) screen, type the identification information (usually your fax number and your name or business name) in the TSID box. This information will appear in the header area of the faxes you send and identifies your
fax machine to the person who receives your faxes.

Aug 16, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Change phone number on fax


FAX PRINTS OUT OLD PHONE NUMBER. FAX NEEDS TO REFLECT NEW PHONE NUMBER ON SENDING HEADER OF FAX

Apr 18, 2007 | Muratec F360 Plain Paper Laser Fax

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