Question about Apple iPhone Smartphone

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My itouch home key is not working - Apple iPhone Smartphone

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  • Anonymous Dec 30, 2008

    mine isnt working eithER!!!!

  • Anonymous Jan 31, 2009

    it wont let me delete apps.

  • Anonymous Feb 18, 2009

    my home key is not working



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1 Answer

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Ive made a couple posts about solutions/reasons about the iphone/itouch touch sensor not operating properly, so you are not alone.

Make sure that you dont have more than one finger touching the screen when you go to tap it. I realize this sounds silly, but sometimes I will hold mine so that my thumb is barely touching the screen in mid-touch or mid-text and nothing will happen.

If the problem continues, it is most likely the touch sensor malfunctioning. This leaves you two options:

1.) Calling the warranty number on the apple website for techincal assitance or going into one of their stores (where they are cool enough to usually fix their products on the spot).

2.) Sounds daunting, but a hard reset is said to solve this problem. The only downside is that you will lose all of your songs, favs, etc. and be left with the original factory settings.

Just in case you choose to do the former, here are some directions...

  1. Turn off iPhone - Hold down the Sleep/Wake button for a few seconds until the red slider appears, then slide the red slider. Ignore this step if your iPhone is already off.
  2. Press and hold down the Home button for about 10 seconds until a yellow triangle with a text which says Please Connect to iTunes appears. my itouch home key is - iphone-recovery-mode.jpg
  3. Plug the iPhone into Mac or Windows PC. Release the button if you haven’t.
  4. Run and open iTunes if it’s not already opened yet.
  5. iTunes will prompt a message that says iTunes has detected an iPhone in recovery mode. Click OK.
  6. You will be taken to the iPhone pane. Then, click on Restore.
  7. Wait for the full restoration process to complete, and the iPhone will be back to the original settings state as when it left the manufacturing factory, typically a working phone again if you face any problem, unless it’s hardware related.

Posted on Dec 03, 2008

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  • or
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