Question about Dell 962 Photo All-In-One InkJet Printer

1 Answer

I can fax only the header

I can only fax the header i cannot receive faxes

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,049 Answers

Make sure that you are not running on a digital line, through a phone system, or on a phone line in which you run DSL service. Faster modems have issues with these because they attempt to transmit in the same frequency ranges.

Posted on Dec 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i find out the location from where a fax has been sent from whilst i have there fax number ?


Hi! Somewhere, either on the header or footer of the FAX or on the Cover sheet should be listed the name or company of the sender, his/her phone number, the computer id, the time and date and the fax number. If you received a FAX where all of this information is missing, it may be from a scammer. There should be some sort of ID. Look carefully at the top and bottom of each page. Hope this helps.

Nov 28, 2012 | Printers & Copiers

1 Answer

I can not receive fax but i can send fax the printer hp officejet5610 was at the client he receive the error that says fax fail brought the printer to my workshop the printer gives the same error please...


Hi, Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code.
  1. To modify the fax header, use the following steps:
    1. Press Setup on the product control panel.
    2. Press Basic Fax Setup , and then press Fax Header .
    3. Type personal or company information using the keypad, and then press OK .
    4. Type the phone number, including area code, for your HP fax product, and then press OK .

Regards,

Riztech

May 23, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

How do I change my fax number on my HP 2610? I had two phone lines but discontinued the number that was for my fax. I now want to connected to my home phone.


To send or receive faxes, you just need to make sure the correct phone cable (the one that came with the all-in-one) is connected to the jack of the active phone line. If you had a distinctive ring for the second line, you need to turn that feature off. (Setup > 4 > 3 and change the Answer Ring Pattern to off). Make sure that you connect any other devices so that they will not interfere.

To change the fax header (including the phone number), Press Setup > 4 > 2. (Basic Fax Setup and Fax Header). Enter your name (if you need to adjust that line) followed by Done on the visual keyboard and press OK. Then enter your phone number with the numeric keyboard and press OK. An easier option is to change the header in the HP Director software on the computer. (This is part of the HP Image Zone software.) If you do not use that package, adjust the headers in any computer fax program that you have.

I hope this helps.

Cindy Wells

Sep 23, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

I have an all in one and I can print, scan, and


On the printer press setup-->choose tools option-->under tools-->choose print a fax test page.

Find out how is the printer connected with the fax line.

Note:- Line 1 at the back of the printer should be connected directly to the wall jack of phone line.

Now Follow the instrcution below.
  1. Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
  2. When your fax is received by the HP Test Fax Service, They will generate a return fax to you within five minutes confirming that they have received your fax. This verifies that you can both send and receive a fax with your fax machine.
If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Note:-The most common cause of failure is that the fax number set in the Fax Header on the machine does not match the number of the phone line connected to the fax. Also, ensure that the fax header contains the full 10-digit telephone number of the fax machine, including the area code.

May 10, 2010 | HP Officejet 4215v All-in-One Printer

1 Answer

HP Officejet 6310 All-In-One InkJet Printer Changed home telephone system and now I can send faxes out but cannot receive?


Hi

Check the following link

CAN SEND but CANNOT Receive

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
    1. Press the Setup button () on the product control panel.
    2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
    3. Type personal or company information using the keypad, and then press OK.
    4. Type the phone number, including area code, for your HP fax product, and then press OK.
  2. Dial 1-888-HPFaxme and send a fax to the HP Fax Test Service.




Jan 04, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How can I remove the sending fax number on my transmissions on HP


Check the HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series
User Guide
(page 83):


"Configure the fax header:

The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the control panel, as described here.
NOTE: In some countries/regions, the fax header information is a legal
requirement.
To set or change the fax header
1. Press Setup.
2. Press Basic Fax Setup, and then press Fax Header.
3. Enter your personal or company name using the numeric keypad, and then press OK.
4. Enter your fax number by using the numeric keypad, and then press OK.
To set or change the fax header via the embedded Web server
▲ Select the Settings tab, select Fax from the left pane, select the Basic sub-tab,
and then enter the Fax Header Name and Fax Number. Click the Apply button."

Sep 18, 2009 | HP OfficeJet K80 All-In-One InkJet Printer

1 Answer

How do i change my fax number


Changing the Fax Configuration

1 Click Start/Programs or All Programs/Accessories/ Communications/ Fax, and then click Fax Console.
2 In Fax Console, click Configure Fax on the Tools menu to start the Fax Configuration
Wizard.
3. On the Transmitting Subscriber Identification (TSID) screen, type the identification information (usually your fax number and your name or business name) in the TSID box. This information will appear in the header area of the faxes you send and identifies your
fax machine to the person who receives your faxes.

Aug 16, 2009 | Dell 942 All-In-One InkJet Printer

2 Answers

My HP 6100 series all in one wants to align cartridge


This document explains the different results obtained when using or not using the Automatic Reduction (or Auto Reduction) Feature. The following issues usually result when the Automatic Reduction feature is not set correctly:
  • Faxes printing too small
  • Faxes printing on more than one page
  • A blank page ejecting between each printed fax page
This feature can be turned ON (the default) or OFF from the Advanced Fax Features menu. The two main purposes of the Auto Reduction feature
  • Fits a received fax page onto the paper size loaded in the paper tray and selected in the paper size setting of the Basic Fax Setup. For example; if letter size paper is loaded in the paper tray and selected in the fax settings and a legal size document is received, each page will be reduced and printed on one letter sized paper.
  • Allows the addition of the fax header margin at the top of every printed fax without extending the fax onto another page. The fax header is printed at the top of every fax received with identifying information about the fax sender. Since this increases the overall page length, the page must be reduced to fit onto one page. Auto reduction slightly shrinks the fax as it is received so the entire page will print on one piece of paper even though a top margin is allowed for the fax header.

Jun 16, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Officejet 6210xi All in One


Hi,

You can actually change the fax header by following the steps:

1, Press on SETUP button on the printer, then scroll down using the ARROW RIGHT BUTTON;
2. Look for Basic Fax Setup, then press okay;
3. Under Basic fax setup, scroll down and look for FAX HEADER, then press okay.
4. From that option, it will allow you to change the informations for the fax header.

please let me know if the steps i gave to you is a big help.

thank you so much.

adonscott

Jul 23, 2008 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
Dell 962 Photo All-In-One InkJet Printer Logo

Related Topics:

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...