Question about Dell 962 Photo All-In-One InkJet Printer

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I can fax only the header

I can only fax the header i cannot receive faxes

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  • 1,049 Answers

Make sure that you are not running on a digital line, through a phone system, or on a phone line in which you run DSL service. Faster modems have issues with these because they attempt to transmit in the same frequency ranges.

Posted on Dec 09, 2008

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We have a FAX-2820. this is a dumb question, but does the fax header line come from the sender when we are receiving the fax? Does a header go out on any fax we would send out?


Yes, The fax header should show you who sent the fax to you. Every fax is supposed to have a terminal ID (senders fax number and Name)

Andrew

Sep 22, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I can not receive fax but i can send fax the printer hp officejet5610 was at the client he receive the error that says fax fail brought the printer to my workshop the printer gives the same error please...


Hi, Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code.
  1. To modify the fax header, use the following steps:
    1. Press Setup on the product control panel.
    2. Press Basic Fax Setup , and then press Fax Header .
    3. Type personal or company information using the keypad, and then press OK .
    4. Type the phone number, including area code, for your HP fax product, and then press OK .

Regards,

Riztech

May 23, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I have an all in one and I can print, scan, and


On the printer press setup-->choose tools option-->under tools-->choose print a fax test page.

Find out how is the printer connected with the fax line.

Note:- Line 1 at the back of the printer should be connected directly to the wall jack of phone line.

Now Follow the instrcution below.
  1. Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
  2. When your fax is received by the HP Test Fax Service, They will generate a return fax to you within five minutes confirming that they have received your fax. This verifies that you can both send and receive a fax with your fax machine.
If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Note:-The most common cause of failure is that the fax number set in the Fax Header on the machine does not match the number of the phone line connected to the fax. Also, ensure that the fax header contains the full 10-digit telephone number of the fax machine, including the area code.

May 10, 2010 | HP Officejet 4215v All-in-One Printer

1 Answer

HP Officejet 6310 All-In-One InkJet Printer Changed home telephone system and now I can send faxes out but cannot receive?


Hi

Check the following link

CAN SEND but CANNOT Receive

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
    1. Press the Setup button () on the product control panel.
    2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
    3. Type personal or company information using the keypad, and then press OK.
    4. Type the phone number, including area code, for your HP fax product, and then press OK.
  2. Dial 1-888-HPFaxme and send a fax to the HP Fax Test Service.




Jan 04, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Person receiving my faxes are getting blank pages


your ccd is shot... this is the piece of equipment that actually scans the copies.... its the component under the rectangular glass ****.... a tech needs to replace it...

Dec 11, 2009 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Hp 1010 fax- Receiving end has an area approx 4" header that is blank and moves the document to 2 pages. Happens on my end when I copy.


adf rollers need to be replaced the doc is late going in to the adf that is why it has a header of blank thanks quikship

Nov 05, 2009 | HP 1010 Plain Paper Inkjet Fax

1 Answer

How can I remove the sending fax number on my transmissions on HP


Check the HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series
User Guide
(page 83):


"Configure the fax header:

The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the control panel, as described here.
NOTE: In some countries/regions, the fax header information is a legal
requirement.
To set or change the fax header
1. Press Setup.
2. Press Basic Fax Setup, and then press Fax Header.
3. Enter your personal or company name using the numeric keypad, and then press OK.
4. Enter your fax number by using the numeric keypad, and then press OK.
To set or change the fax header via the embedded Web server
▲ Select the Settings tab, select Fax from the left pane, select the Basic sub-tab,
and then enter the Fax Header Name and Fax Number. Click the Apply button."

Sep 18, 2009 | HP OfficeJet K80 All-In-One InkJet Printer

1 Answer

Need a fax number to confirm fax is b eing sent


  1. Test your HP Fax to make sure it is set up properly for faxing.
  2. Place a document in the document feeder and dial 1-888 HP FAX ME (1-888-473-2963).
  3. Press Start/Enter .
    1. Wait approximately 1 minute and you will receive a “Fax Back System Test” page, confirming your product is working correctly.
    NOTE: The Fax Header must be set up to test the fax machine.
  • Jul 27, 2009 | Sharp UX B700 Plain Paper Inkjet Fax

    2 Answers

    My HP 6100 series all in one wants to align cartridge


    This document explains the different results obtained when using or not using the Automatic Reduction (or Auto Reduction) Feature. The following issues usually result when the Automatic Reduction feature is not set correctly:
    • Faxes printing too small
    • Faxes printing on more than one page
    • A blank page ejecting between each printed fax page
    This feature can be turned ON (the default) or OFF from the Advanced Fax Features menu. The two main purposes of the Auto Reduction feature
    • Fits a received fax page onto the paper size loaded in the paper tray and selected in the paper size setting of the Basic Fax Setup. For example; if letter size paper is loaded in the paper tray and selected in the fax settings and a legal size document is received, each page will be reduced and printed on one letter sized paper.
    • Allows the addition of the fax header margin at the top of every printed fax without extending the fax onto another page. The fax header is printed at the top of every fax received with identifying information about the fax sender. Since this increases the overall page length, the page must be reduced to fit onto one page. Auto reduction slightly shrinks the fax as it is received so the entire page will print on one piece of paper even though a top margin is allowed for the fax header.

    Jun 16, 2009 | HP OfficeJet 6110 All-In-One InkJet...

    1 Answer

    HP Officejet 6210xi All in One


    Hi,

    You can actually change the fax header by following the steps:

    1, Press on SETUP button on the printer, then scroll down using the ARROW RIGHT BUTTON;
    2. Look for Basic Fax Setup, then press okay;
    3. Under Basic fax setup, scroll down and look for FAX HEADER, then press okay.
    4. From that option, it will allow you to change the informations for the fax header.

    please let me know if the steps i gave to you is a big help.

    thank you so much.

    adonscott

    Jul 23, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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