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This usually happens when you are downloading the ringtone. During the download a piece of the file either got damaged or lost. Call your cellular provider and ask them to refund or resend the ringtone. If they refund you the moey for the ringtone, simply redownload it and you should be fine.
Dear Samir, You should have recieved the Motorola Phone Tools software cd with the data cable. I bought the usb cable with the software for 350 INR and I have a happy time doing all things including ringtone download to phone and swapping images from pc to mobile and vice-versa.