Question about Kenmore Microwave Ovens

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My kenmore ksm035 has not worked since I bought it. the mixers have always hit each other when I used it. I ordered a new part and it still hits together. How do I order just one beater. the octagon shape

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Just enter your full model number at the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 02, 2008

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I bought a microwave at an aution. No owner manual Kenmore model #970-86116-001. It has an element in the top and has buttons that say microwave,convection, convection roast etc. There is no glass plate at...


If you press "convection" the oven works just like a regular oven except that the element is on top. In "microwave" it works like a microwave oven. All you have to do is decide which mode you want to use and then punch in the time and hit "start". The glass plate is not really a necessity as long as you make sure there is a load in the oven when you are "microwaving".

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Is it louder or quieter than usual?

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting Sears to get it fixed free.

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1 Answer

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That's not the full model number, but the 363 prefix tells me it's made by GE.

For GE models, the F3 fault code means a bad or failing keypad, even though yours may be intermittent for now.

Once it fails solidly, you can order a new keypad. It's not too hard a job for the DIYer.

Feel free to contact me directly for tips on doing the job: http://tinyurl.com/yzjozk

You would need the full model number from the tag on the microwave.

You can enter that model number to find helpful exploded views and order parts here: http:///www3.sears.com (the 3 is correct)

We're happy to help and we appreciate your thoughtful rating of our answer.

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1 Answer

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Sounds like a bad connection in the power line or maybe the magnetron is emitting interference that resets the control circuit board.

Please post the complete model number so we can give you more targeted help.

Plus if you could be a little more specific as to what you do and how it fails, that would of course help, too.

Once we have enough information, we can propose a solution, and then you can give us a thoughtful rating.

We're always happy to help! Thanks!!

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