Question about Kenmore 61209 Microwave Oven

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There is no power

There is no clock. There is no response when controls are pushed There is no light when door is opened. The microwave had been functioning perfectly well up to this point

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  • 8,820 Answers

A microwave can be dead for many reasons.

It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking TCOs or thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

If the cavity thermostat needs to be checked or replaced you'll need to pull the oven from the wall.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 02, 2008

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1 Answer

Microwave will not run a cook cycle. Touchpad functions until door is opened or start button is pressed. When door is opened display goes dark. When door shuts display lights all characters and then says...


BEFORE DOING ANYTHING DISCONNECT OVEN FROM POWER. I do NOT recommend doing repair by yourself, if you NOT are really very familiar with electric repair, or have at least basic training in electric device repair and maintenance.
"When door is opened display goes dark. When door shuts display lights all characters and then says "touch clock"."
Obviously, by opening door, oven gets disconnected form power line.
This is mostly caused by loose connections on wiring socket, and can be anywhere inside. Check security micro switch on door latch. This switch normally disables only running the oven when door is open, for security reasons. In your case, it seems that opening door disconnects oven from input power. Sometimes the switch is loose, or wires are not firmly pushed in the socket. If the power line wiring is loose, and by opening door looses contact with socket, it can touch metal housing inside, cause short, electric shock, serious even mortal injury and fire. This is dangerous high voltage switch, and to access it one must open oven from the back and take off the cover. I do not recommend doing it by your self.
Rem: Replacement micro switch is couple dollars.

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Touch pad does not work when I push start but the light and clock and other features seem to work


please follow this steps for troubleshooting. God bless you


  1. Controller is confusedA power surge or random non-reproducible action of the universe may have resulted in the controller's program ending up in an infinite loop. Pull the plug for a minute or two to reset it.
  2. Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
  3. CleaningCleaning solutions (spray cleaner) may have gotten inside and shorted out the touchpad or controller. If this happens remove the touchpad, let it air dry for a few days, and then attach it back on the microwave.

Read more: http://www.appliancepartspros.com/repair-help/microwave-repair-help.html#4#ixzz2gPrCU3V2
http://www.appliancepartspros.com

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That is a control circuit board issue which we regularly repair with our $39.95 service nationwide.

Or if you prefer, you can order a new smart board / PCB assy (part number WB27X1043) from the Pros here, our favorite supplier. It runs $259.53.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Light is on when door opens but time(clock)and operating keys do not function.


Sorry to read about your problem.
It seems your have a general failure in the power control or switch failure on the unit. if you unit has power, and things lite. it is more likely you have a control/switch problem,

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

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NN-T774 INVERTER STOPPED WORKING AFTER 4 WEEKS


Check to make sure one of the plastic hooks on the door was not broken off. If both door hook latches are functional then the most likely cause of your problem is one of the latch switches located behind the control panel. These switches will fail if the oven user opens the door frequently BEFORE the cook cycle ends. Always push STOP/RESET before opening any microwave oven door.

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It sounds like you have a bad control unit (the circuit board). We repair controllers nationwide for $39.995 in most cases, but if a part is needed which we cannot get, then it will need a new board. That can be ordered from http://www.vancebaldwin.com If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

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