Question about HP iPAQ H4150 Pocket PC

3 Answers

Not Loading Up

When I switch on my Ipaq, i get a messaage saying 'Failed to start background reading (status=5,error=-102,retCode=0). I have tried resetting using the reset button, but to no avail, can anyone help me?

Posted by on

  • 4 more comments 
  • Ben Thornhill Jan 21, 2007

    Thanks for your reply, I would appreciate furter help with the ROM update as I dont seem to be able to find the files you suggest.

    A bit of additional information: I have a HP Ipaq h5450, which was running on Pocket PC 2002


  • Ben Thornhill Jan 21, 2007

    I can get the active sync connection, but I've forgotten my password (I had a really bad week!!!) what do i do?

  • Ben Thornhill Jan 22, 2007


    Sorry if i am not being clear enough, I must have posted this in the wrong section, however, here are the details

    Error when switching on:

    'Failed to start background reading (status=5,error=-102,retCode=0).


    HP Ipaq h5450

    Running on:

    Pocket PC 2002 (from new)

    I can active sync with the computer, but I have forgotten my password, sorry for the added problem!!!!

    Thanks for your continued help!!!

  • Ben Thornhill Jan 22, 2007

    thanks, my email is

  • Ben Thornhill Jan 24, 2007

    Thanks very much for your help!

  • Anonymous Apr 30, 2008

    Not bluetooth ?



3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi can i please get a copy of the wm2003 rom for ipaq 5450
Hp does not even offer it anymore thanks
email adress is

Posted on Aug 12, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi i need the ROM update (wm 2002 to wm 2003.) can you please email it to me? email: thank you very much.

Posted on Feb 12, 2007

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 198 Answers

You may be in need for a ROM update/reinstall. It is pretty easy to do that. You can either go at HP's web site and download a ROM update for your specific model. Make shure you select your operating sistem rigt. Or you can browse the internet for a specific ROM update for your model. I recomand the HP site, and if you have problems regarding the ROM update process, or the ROM and OS version you need, please reply here and I'll guide you throught. Good luck.

Posted on Jan 20, 2007

  • 2 more comments 
  • Motoi  Bogdan
    Motoi Bogdan Jan 21, 2007

    You can find a ROM version with windows mobile 2003 on this page.

    Are you able to establish an active sync conection? This is normally required for your ROM update program to work.

    If you can't , some guys at HP posted a way to solve this problem, I've tried personally on 2 PDA's. Worked for my h2210 but not for my Rx3715.You should try however. You must bring your PDA into flash mode by pressing POWER + CONTACTS + ITASK + SOFT RESET. Then you must connect the usb sync cable to the computer. Now the activesync program needs to be closed. ctrl alt del and in "processes" kill the one named wcescomm.exe. Then start the ROM update setup.

  • Motoi  Bogdan
    Motoi Bogdan Jan 22, 2007

    It is important to me to know from the begining exactly what model do you have, what operating sistem does it run now, what errors are occuring at start-up and it it can active sync with a computer. Sorry for having you repeat some things, but ROM flashing is delicate procedure, upgrading a different ROM version can result in damaging your PDA even further. I seen the mesage posted in the ipaq h4150 section, and assumed you have a h4150. Sorry for that, and please provide me with some aditional data for me to figure out the right course of action.

  • Motoi  Bogdan
    Motoi Bogdan Jan 22, 2007

    HI again.
    The ROM version required for IPAQ 5450 can't indeed be found on HP site. Don't know for what reason is that so?

    Here is my solution. Provide me with a email adress where I can send you the ROM version. Because the file is aprox. 28mb in size I will split it into 3 archives because yahoo permits a maximum of 10mb per message. One more good thing, the ROM update I provide will update your PDA's operating system to Windows Mobile 2003. It is my recomandation, because the 2002 is pretty buggy on this model, and provide bad battery life along with some other bugs. Here are the steps you need to do.

    1. Provide me with a email adress. The ROM will arrive archived. Put all archives into one folder and extract the actual ROM image file.

    2. Make shure the PDA is charged when you do this. Connect the usb sync cable (or cradle) to your PDA, and establish a conection with active sync. Doesn't matter if it is GUEST or you make a PARTERSHIP.

    3. Start the ROM update by clicking on the ROM file you just extracted.

    4. Don't reset your PDA as it is said there, just continue with the ROM update. It will check you PDA for compatibility, will inform you not to disconnect the usb cable or something like that (this is bad!, if you do)and proceed with erasing your ROM and writing the new data. These things take aprox 8-10min.

    5. After that you will have a working WM2003 PDA. Go to :
    .. and install the upgrades provided by HP. It is a good thing ;) and also fixex some bugs in the PDA's firmware. Install whatever you need.

    6. That's it.

    Please note, the ROM version I am about to send is an upgrade, and not soo free as you can see on the HP site. Don't make it public and don't share it :). Also the ROM version is in ENGLISH.

  • Motoi  Bogdan
    Motoi Bogdan Jan 23, 2007

    Also please provide me with the result of your ROM update. Did it work? Also of course, install the drivers and patches available on the above link provided by me. Good luck.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi I haven't used my phone for a couple of years. when I switch it on now it say.. error 102 reload software... what do I do?

You need to do a Factory Reset, AKA a Hard Reset. This removes everything on the phone and reloads the operating system. Your phone is a Blackberry?

  • Error 102 Reload Software - BlackBerry Support Community ... Hello, I've just had a problem with my Blackberry 9930 phone. I already tried updating the Blackberry Desktop Software and I also tried the phone,
  • Error 102 - Reload Software - Blackberry Torch 981 ... Hi. I took the battery out of my phone and when the phone re-booted I now can only see a white screen with the error 102 and states reload software.
  • How to Reload Blackberry Mobile Software - Snapguide > Technology > Explore
    • 3.5/5
    • 10 RATINGS
    i will teach you how to reload your blackberry soft ware when its got error 102 and not working by this steps. all you ... How to Reload Blackberry Mobile Software
  • JVM Error 102 on your BlackBerry? Try this solution BEFORE ... > ... > Classic > Z30 > Z10 > Q10 > Leap > OS 10.3.2 Video embedded · JVM Error 102 on your BlackBerry? Try this solution ... JVM Error 102 on your BlackBerry? Try this solution BEFORE wiping! ... "Error 102. Reload Software ...
  • Terpecahkan: Curve 9360 Error 102 (Reload software ... Terpecahkan: Dear all, Saya newbie disini, BB saya curve 9360, sudah mati 5 hari dengan error 102 (reload software). Sudah coba ikut instruksi dari
  • How to fix an error 102 reload software blackberry torch ... > ... > Error How to fix an error 102 reload software blackberry torch 9810? ... How can I fix reload error 102 on blackberry torch 9810? Comment. Reply. Report.
  • ERROR 102
    • 2 POSTS
    • FIRST POST: 2013-08-12
    2013-08-12 · how do i reload software on a bb 9360?? ... Join Date Dec 2010 Location Gainesville, FL PIN Jarmeling Device Passport OS
  • May 20, 2016 | Cell Phones

    1 Answer


    Bro, when you see "SMART overall-health self-assessment test result: FAILED!" then this hard drive is either dead or dying. There isn't much you can do other than replace it now.

    Oct 16, 2012 | Samsung HM500JI 500 GB SATA Hard Drive

    1 Answer

    Computer will not boot.

    Form the info you provided, you have a RAID (Redundant Array of Independent Disks) disk array. RAID 0 (striped disks) distributes data across several disks in a way that gives improved speed and full capacity, but all data on all disks will be lost if any one disk fails. Apparently Diagnostics has determined that “Drive 2” is defective. You will have to replace the defective hard drive and reload the Windows operating system.

    Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience.
    Thank You.

    Nov 21, 2008 | Computers & Internet

    1 Answer

    It Keeps restarting at the loading screens

    The error refers to a bad Hard Drive. You need to call up Dell to have the Hard Drive replaced. Make sure to start contacting a Local Pc Shop to help you back up files from your Hard drive since Dell doesn't cater to backing up of data on any Hard Drive.

    Sep 27, 2008 | Dell Inspiron 1300 Notebook

    2 Answers


    Please provide me the pda model you have and an email adress.
    Also please tell me what language should the rom file be. If I don't find that specific language I'll send the english standard one.

    Mar 26, 2008 | HP iPAQ H5550 Pocket PC

    1 Answer

    Ipaq 5550 background problem

    Failed to start background reading (status=5, error=-102, retcode=0). Perform a normal resert and try again. IPAQ 5500
    can you please send me the files to upgrade it?
    thank you

    Mar 18, 2008 | HP iPAQ H5550 Pocket PC

    2 Answers

    Finger Print Scanner

    Hi again. Give me your email adress please, for me to send you the required upgrades. Read my other post in the other section you've wrotten and you will have the instructions on how to do everything there. Thanks.

    Jan 22, 2007 | HP iPAQ H5450 Pocket PC

    1 Answer

    Fingerprint reader issue

    after a number of soft resets the problem seems to go away.... for no apparent reason. However the problem then reappears for no apparent reason.

    Sep 14, 2005 | HP iPAQ H5550 Pocket PC

    1 Answer

    Ipaq 5555

    If you did a "hard" reset and it doesn't work, it's a hardware problem... Send it in for repair.

    Sep 07, 2005 | HP iPAQ H5555 Pocket PC

    Not finding what you are looking for?
    HP iPAQ H4150 Pocket PC Logo

    273 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Computers & Internet Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18429 Answers

    Alun Cox

    Level 3 Expert

    2679 Answers

    pankaj rautela
    pankaj rautela

    Level 3 Expert

    1252 Answers

    Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides