Question about HP Officejet 5610 All-In-One InkJet Printer

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Can't install officejet 4215 on new computer

Installation program says get system administrator or main user (me) to log on, then reinstall disc... i've done that several times, same problem

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  • PauleyHoyt Dec 25, 2008

    Same problem installing on vista. Clicked on setup and ran as administrator but it checks all required items and checks ok (with green check) but red for System Administrator (which i am) but say cannot run, not admin.

    Paul

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Open computer, right click on the Cd and click run as administrator. If its Vista on your computer. If its XP then create a admin account with the name HP just to installation. The install will happen properly if you install it under the New admin account.

Posted on Dec 02, 2008

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I beleive you are trying to install the software from the installation CD. I assume that you are using the Vista operating system. So, I recommend you to download the HP Software from the web site and then check with the result.

Posted on Dec 01, 2008

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1 Answer

The red and green light keeps flickering


this is telling you that your account isnt an administration account and you need to login as an administrator to install this. go to control panel and then users and click on your name and see it you are setup as an admin if not login as one and then change your account setting. hope this helps.

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Click on start and Go to control panel, and than user accounts than click on Create Account with Administrator Rights.

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You may be the primary user but your user account may not have admin rights. This is a little unusual in Windows since most users have admin rights by default (this isn't a good security practice, but Windows tends to do this anyway).

I did a quick search of the web and discovered a set of instructions that will allow you to log into your Windows computer (assuming you have Windows XP) with admin rights. Once you do, run the software again and see if it works. If it does, you're ok. If it doesn't then the problem is with the HP software and not your user rights. Good luck:

How do I get admin rights on Windows?

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I am trying to install a photosmart all in one C5180 on my pc running Vista. It keeps saying that the program cannot be installed as use by and asking me to log on as the Administrator. I AM the...


This is normal with Vista, Vista log in users as standard (not Administrator privileges) , then ask if to run programs as administrator for security reasons. Once you tell the system to run program as administrator it should install with no problems.
If you really cannot install the program, you can restart computer and login as administrator:
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Read here for more.

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Hello sonyamac,

You can download the software directly from the manufacturer and install it without the CD. Go to www.hp.com/, find and click Software & Driver Downloads, select Download drivers and software, type officejet 4215 in the box and press enter. Select which officejet matches yours: 4215, 4215v or 4215xi (you can find that info on a label attached around your printer. Sometimes the model is only described as CXXXXA format. If that is all you got, go back to the prior page and type that model instead of officejet 4215. You should reach a page where you select which operating system you are using, click on it and on the next page you can select which software you want to download. After saving your download, just open the program, follow the installation instructions and you should be ready to print in no time. Hope this helps.

cancerags

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1 Answer

HP software will not install


this error tell us that you are not logged in with full admin rights on your computer to install software and driver package, and it also sounds like you are trying to start software install using the "run command"

There is nothing wrong with printer but you do seem to be having trouble loading the required software and driver package on your p.c.

Are you also using new Vista software/driver package for your HP OJ 4215 cause the one that came with it maybe XP.

Go to HP and download correct package, AND log on as administrator with FULL priveledges, your username (normal login) may not, from the looks of this.

link to hp software download for HP OJ 4215
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=351106&lang=en&

"it obviously needs a fix--tell me what it is"

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