Question about Sony Cyber-Shot DSC-P41 Digital Camera
I´m having the same problem as many - my lens is making a strange noise and the LCD reads "turn the power off and on again." It´s the second time this has happened to my Sony Cyber-Shot DSC-W5 and from my brief internet searches, it´s not uncommon. Both times this has happened it´s been very cold out and I can´t help but wonder if that could have something to do with it. The first time it happened it was within 6 months of purchase and I sent it in to Sony under warranty. Oddly, they said when they received it that it was working fine and they did nothing to repair it. It recently happened again and I´m baffled. I had a similary unhelpful experience with the Sony helpdesk and no luck. Has anyone found out what the problem is? I live in Spain and don´t want to have to send the camera away to the nearest Sony office. I agree that to pay for a repair that costs half as much as a new camera seems absurd. Thanks!
The lens block assy gets dust collection, or subjected to jerks,blows,forced to act by pushing manually by children etc. Any abnormal usage causes problems like this. Servicing the lens block is the best solution.
Posted on Jan 20, 2007
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Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
?· Turn off the camera.
?· Remove the battery pack.
?· Press and hold the power button for 30 seconds.
?· Allow the camera to remain without power for 60 seconds.
?· Reinsert the battery pack.
?· Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
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