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Computer wont boot - Computers & Internet

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  • garethmills8 Nov 30, 2008

    before i did the above i did like the kids do and pressed every key in every combination i could. this gave me options to run diagnostics. An hour later this showed that it wasn,t a hardware problem because everything passed the tests. because i could see light at the end of the tunnel I searched the web and struck lucky!

  • Theresa  Smith
    Theresa Smith May 11, 2010

    Could you give a little more info; like what system do you have, when was the last time you saw (if at all) the comp. working and if you did see it working what exactly were you doing before it shut down?

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Dell are brilliant! I eventually found out that dell include a recovery mode in their initial build/set up. This was in microsoft technical articles. Soon after turning the power on press ctrl and f11. This then activates the dell recovery mode even when nothing else will work. On the disc provided by dell when you buy your computer is a program called norton ghost. It was this that allowed windows to boot up properly. I returned the computer to its original settings. I still get a black screen on boot up stating diskette search error and have to use f1 to complete boot up. Microsoft offer a solution to by un checking the related programs on the start up menu by typing various run commands. This might work but I'm not going to do it because my son's computer now works and i'm not risking anything.

Posted on Nov 30, 2008

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