Question about Kenmore 25614 / 25615 Progressive Bagged Canister Vacuum

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Height adjustment on power head

The height adjustment feature won't change. It's stuck on the highest level. What can I do?

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Generally, there are screws that hold the beater bar onto the vac head.  Loosen them, remove the glop that got in there and you should be okay.  If you remove the screws, note the location of all parts...Digital cameras are great things. If you forced the adjustment, you may have broken or bent something.  

Posted on Nov 29, 2008

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=844275
Generic problem for all Vacuums
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Posted by jltbog on Jul 28, 2008
Can’t get the belt to pick up on the hook when trying to get the head attachment working
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The belt hook sometimes can be extremely hard to rotate on the Kirby vacuum but to remove the belt you turn it counter clockwise and to install the belt you turn it clockwise.

The belt install on a Kirby is to raise the height adjustment to the highest level and then dial the belt off counter clockwise so it is loose and not on the fan pulley, release the top lever on the bell housing, then remove the bottom plate and unhook the brushroll on one side, slide the old belt off and then slide the new one on, replace the brushroll with the screws facing the carpet and re-hook the bottom plate on the Kirby. Then take the bell housing and hook that back on to the Kirby and lock it down. Then dial the belt on clockwise all the way and the belt should be on the fan pulley. The belt should be ready to go, plug in your Kirby and then do the step down on the vacuum height adjustment until the tone changes, then try to see id it picks up, if not go one more height adjustment and that should be the correct setting.
http://kirby.com/
Customer Service – U. S. & Canada
1-800-494-8586
Hours 8:00 am to 5:00 pm (EST)
Mail To: Consumer Relations
The Kirby Company
1920 West 114 Street
Cleveland, OH 44102
Thanks, Don the Vac Man
Go Ahead. Use Us.

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1 Answer

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Posted by mcwalworth on Jul 10, 2008
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Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. To change the Kirby brushroll is to dial the belt off of the fan pulley and unlock the head to the bell housing, the head will come off. Then you turn the head over and remove the bottom plate by 2 levers the brushroll will be attached. Remove the brushroll and replace it with the new one with the screw head facing down to the carpet. Replace the bottom plate and install a new belt. The belt install on a Kirby is to raise the height adjustment to the highest level and then dial the belt off counter clockwise so it is loose and not on the fan pulley, release the top lever on the bell housing, then remove the bottom plate and unhook the brushroll on one side, slide the old belt off and then slide the new one on, replace the brushroll with the screws facing the carpet and re-hook the bottom plate on the Kirby. Then take the bell housing and hook that back on to the Kirby and lock it down. Then dial the belt on clockwise all the way and the belt should be on the fan pulley. The belt should be ready to go, plug in your Kirby and then do the step down on the vacuum height adjustment until the tone changes, then try to see id it picks up, if not go one more height adjustment and that should be the correct setting.

http://kirby.com/
Customer Service – U. S. & Canada
1-800-494-8586
Hours 8:00 am to 5:00 pm (EST)
Mail To: Consumer Relations
The Kirby Company
1920 West 114 Street
Cleveland, OH 44102
Thanks, Don the Vac Man
Go Ahead. Use Us.

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1 Answer

Chatter


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=11557&thid=576381
Chatter
Posted by CANRN on May 06, 2008
We have a Kirby Ultimate G. Since we purchased it bounces across the floor and the level of the sweeper has nothing to do with it. To get it to stop, it has to be at the highest level. The place we bought it, has done nothing to help us. We tried a new beater brush, no help. If I have to use it at it's highest level to sweep my carpet, I might as well not waste my time. Any suggestions?

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
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The only thing I can suggest is that the brushroll could be in backwards, as you look @ the bottom of the brushroll from the bottom plate, the head of the screws should be facing the floor on each side of the brushroll, so check the brushroll because I thing that is what is happening, what you can do is adjust the brushroll down using the screws doing a ¼ or ½ turn
Until the brushroll stops bouncing across the floor, once you get it adjusted correctly then raise the height adjustment to the highest level and adjust downward to listen for the tone to change and then try it, it should work and if not go down one more adjustment – also change the belt every 4 to 6 months as recommended by the manufacturer. Feel free to contact a local vac dealer in your area for the brushroll height adjustment if you have problems. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
For a owner manual contact the Kirby Factory Dealer.
http://kirby.com Contact Us by Phone
United States and Canada 1-800-494-8586
Between the hours of 8:00 am to 5:00 pm EST
Monday thru Friday
Don – The Vac Man
Go Ahead. Use Us.

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1 Answer

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1 Answer

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