Question about Dell 924 All-in-One InkJet Printer

1 Answer

Gap in printing

On my Dell 924 printer, I actually have two problems:
1. When I print, the whole page prints, on the middle 1/3 of the paper, the printing is "wiggling". I realigned the cartridges (Dell cartridges) a couple of times but that did not solve the problem.
2. When I run a test page, in the section where it prints alternating blue and black boxes, I only get one row of them. Then it skips several rows and starts with the blue only.

Thanks for your help!
Jan

Posted by on

  • kratochvilwj Nov 29, 2008

    The printer is fairly new and the cartridge monitor shows that both black and color cartridges are full so I don't know if that is the problem. Can you think of anything else I can try?

    Thanks!

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1 Answer

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  • Master
  • 849 Answers

The color ink cartridge has dried. replace it.

Posted on Nov 29, 2008

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Dell 924 AIO printer prints blank page


The print head needs to be cleaned. If this does not work, try a new print cartridge.

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You either have to change the ink cartridge or try to clean the ink cartridge nozzles as described in the user manual;
http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf
On page 54 it states the following:

To clean the ink cartridge nozzles:
1 Load plain paper. For more information, see "Loading Paper" on page 19.
2 In Windows XP, click Start-Control Panel-Printers and Other Hardware-Printers and
Faxes.
In Windows 2000, click Start-Settings-Printers.
3 Right-click the Dell Photo AIO Printer 924 icon.
4 Click Printing Preferences.
The Printing Preferences dialog box opens.
5 Click the Maintenance tab.
6 Click Clean Print Cartridges.
7 If the print quality has not improved, click Print Again.
8 Print your document again to verify the improved print quality.
9 If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print
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catalog.ebay.com/Dell-924-All-One-Inkjet-Printer-/50399257/r.html

Jul 02, 2010 | Dell 924 All-in-One InkJet Printer

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I have inserted new ink into dell 924 but not printing


This can happen to cartridges with attached print heads such as HP, Lexmark or Dell. All cartridges are weighed and tested before leaving the factory so lack of ink isn't the problem. It usually has to do with the print head of the cartridge not having any ink to feed it. This happens because cartridges are kept flat or upside down for weeks or months before being used and the ink settles away from the print head. The easiest remedy is to open the box and stand the cartridge upright for a few minutes before using. Then get a damp paper towel, fold it into quarters and sit the cartridge print head down onto it. Hold the cartridge down to the damp paper towel for three minutes. This will help pull the ink out of the print heads, priming them and getting them ready to print. Finally, install the cartridge into your printer and print a few test pages.

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1 Answer

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thanks for using FIXYA!

pls let me know if it solve the problem..

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run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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Dell 924 all in one will not print magenta


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

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I refilled color ink for Dell Photo 924 but some reason it showing it me low ink.

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