I bought an Insignia didgital camcorder ( a mini thing) and can not figure out how to charge the battery. It doesn't charge when I plug the camer into the ac adapter & it didn't come with a battery charge.
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First thing, clean your battery contacts, both on the battery, and on the camcorder. Make sure the battery is charged fully (measure it if you have a voltmeter). Make sure your power adapter is putting out voltage (again, measure it if you can) Try a spare battery, if you have one, to make sure the first one isn't just dead. Other than those things, you could have a faulty or broken power switch on the unit. That's about all I can think of offhand.
If the camera is turning on and is able to be used normally while plugged in to an AC wall pack, but not using the battery, there is probably a problem with either the battery or the internal power switch to go from AC to battery.
Check the battery with a voltmeter to insure you have a fully charged battery. It would also be a good idea to use the voltmeter on the camcorders power tabs to make sure the camcorder is passing the correct voltage to the battery. The amount of volts should match the volts on the battery.
If it's a battery issue, batteries plus has a replacement for this camcorder. If not, it's a switch within the camera (software most likely) and there's not much you can do other that try to reload the camcorders firmware if it is available fromt eh Insignia-Products web site.
I´ve had same trouble, nothing help me to get tape on, then I tried to recharge the battery (new spare battery, only had 2 earlier charge) and voilá, it work´s again. So there was somekind of trouble with the new battery I got, that is not original part I don´t know if that matters,
It sounds like you may have a faulty battery or charger.
Take the extra battery and whatever you used to charge it (camcorder or battery charger) back to the shop where you bought it and get them to help you figure out what's wrong with their product. Your purchase is still under warranty and you deserve to have a product that works.
Bummer, especially after getting a new battery. Based on what you have described, it appears that there is something definitely fubar with the camcorder. Only thing is that you have to decide if a repair on the unit is cost effective. Given the high price of proprietary parts and labor it might be better for you to just go shopping and walk away from this unit.