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DVD/CD/are not working,Computer does not recognize

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Try to clean cd-rom with lens cleaner...

Posted on Nov 29, 2008

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I HAVE PROBLEMS WITH MY ACER ASPIRE M1100 COMPUTER,WHICH I PURCHASED IN 2008. SPECIFICALLY, THE DVD RAM IS NOT FUNCTIONAL AT ALL. THE CD RAM HOWEVER, IS WORKING JUST FINE. PLEASE, HELP ME FIX THIS...


You better check the DVD if this is recognized by going to My computer > Device manager > DVD/CD-ROM drive and see if mark as ( ? ) question mark. also check the IDE slot as well as cable if its properly attach or insert,try to change IDE cable at least. Check the power supply socket all going thru your DVD, might no supply or power entering the drive that's why it's not recognized.



Good luck.

Jun 27, 2011 | PC Desktops

1 Answer

I Firmware problem!!


check the jumpers are on master slave or both on CS Cable Select

Jul 15, 2010 | Dell Dimension 1100 PC Desktop

1 Answer

Why does my lenovo insist on my having a cd rom when i have a dvd writer installed? how do I fix it so that computer recoognizes it?


I have the same situation. My computer has a
DVD-RW/CD-RW installed yet when it is empty, the computer simply recognizes it as a CD drive. However, it will automatically recognize any DVD I place in the drive. Even a blank DVD-R. So it's not really a problem for me.

Also, if you type in DEVICE MANAGER in your windows search area, it will show you all your computer's hardware and peripherals. I have Windows Vista 64 bit and in device manager it does recognize it as an ATAPI DVD under "DVD/CD-ROM DRIVES".

I haven't seen a DVD burner yet that won't play or write cd's; maybe this is standard.

I wouldn't worry about it as long as it performs the functions (play/burn DVD's?)

Hope this helps.8a17955.jpgb9e40e6.jpg

Mar 14, 2010 | Lenovo 3000 J Series 2.10G Xpp PC Desktop

2 Answers

Norton 360 install has replaced/overridden DVD drive


Hi, I can certainly understand how you feel and hope I can help.

error 19 isnt necesarily a corrupt driver, it can be 2 drivers trying to use the same resource (as in norton's backup drive and your cd drive, for example)

Try this - Click the start button, right click on "Computer", select "Properties", then click "Device Manager" in the upper left hand corner.

Open the bit that says "CD/DVD Drives" and try right clicking on the drives there and selecting "Update Driver Software". This will probably do nothing. Don't worry, I didnt really expect it to. Now right click on the drives, and select "Delete" and then reboot. This will reset the drivers for ya.

This fix usually DOES work. Most of the time. If it doesnt work, try the ones below.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Hope these help.

Dec 05, 2009 | Gateway GT5435E Refurbished AMD Desktop...

2 Answers

When in ''MY COMPUTER'' - CD Drive (E:) was droped into DVD-RW (D:


Try uninstalling the drivers in device manager, shut down, reboot and Windows should find both devices, it might ask for your windows disk to install drivers or search online to install them

Jul 27, 2009 | PC Desktops

1 Answer

I tried to create a recovery disc, but my computer stated that my cd-dvd writer is unsupported


TRY TO CHANGE YOUR CD. THERE ARE CASE THAT SOMETIMES COMPUTER NOT RECOGNIZE THE OR UNSUPPORTED THE CD.. CHANGE THE CD./DVD..cd/dvd grndted./ tested//

Jun 25, 2009 | HP Compaq Presario SR1920NX PC Desktop

2 Answers

I have a Dell Latitude C640 laptop computer. I


If you go to control panel/system/hardware/device manager. You can roll back to your previous driver. Unless of course it wasn't working then either. In that case disregard this solution : )

Jun 04, 2009 | Dell Dimension 3000 PC Desktop

1 Answer

Computer does not respond when installing music cd


Go to Control panel, Next click on the hardware tab. Find your CD drive listed up close to the top. Highlight the CD drive and click on uninstall. Reboot the system and the system will automatically re-install the drivers. See if that will work.

Apr 01, 2009 | Dell Dimension 4700 PC Desktop

1 Answer

I have an e-machines with a dvd/cd-rom in one that will not work.


i understand that your pc has a single dvd-drive that has the problem that it dos read dvds but not cds...
please give model because this is a rare error.
to check it, get the following disks and the freeware program 'burnatonce' (it is a burning software that accesses the drives on a lower than windows basis )
to check from the hardware side what the problem is:

install burnatonce
run it
open tools/device info
and check if the following disc are really recognized or not

a standard music cd(audio cd)
a computer cd(original ! windows install cd or other install cd)
a self burnt cd containing mp3's (CD-R type, 700MB or800MB)
any other computer cd for pc

an original film dvd
a selfburnt film dvd (DVD-R)
an original computer-data dvd (any PC-Game will do)

if only dvd's work, strange!

get a new drive then.

Mar 14, 2009 | E-Machines eMachines Desktop PC

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