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My printer is not working, I thinkis the connection between the printer and the computer as I did a print test page and it worked. when I print from the computer it does not print. Hope you can help

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1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.
 
 

Posted on Nov 29, 2008

  • maddyrcks Mar 16, 2011

    worked fyn for me..thanks bro...thanx alot

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Hi,
there is a similar problem described on this site.
Try here:
http://www.fixya.com/support/t317689-hp_photosmart_c3100_series

I also found this on the internet which apparently works:

Please follow exactly and IN ORDER.

1. Turn off the printer and wait 10 seconds. Turn it on again

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4. Place the test page on the scanner glass and press the SCAN button on the printer. The ON light will flash as the page is being scanned.

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PS Feel free to vote for my answer or give a testimonial if I have helped.

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What is your method of connection, parallel port, serial port, USB 1 or 2 ports?

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Do you have the correct driver for this printer and operating system?

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