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Unable to access hotmail account from this computer, but available from other computers. It appears to accept password and attempts to connect, but never gets there. Have checked with ISP(Orange, but their helpline says they know of no problems currently.

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You should make sure that you are allowing cookies on that website

Posted on Nov 30, 2008

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2 Answers

Cant access hotmail account password


Just click to button that says "forgot password". And they will send you a new one over the cell or computer you selected when you set it up.

Aug 04, 2015 | Computers & Internet

1 Answer

Unable to log into Hotmail. It is saying someone else is trying to use it.


Note: Hotmail has now changed to Outlook.com

To troubleshoot the issue, you can follow the instructions mentioned on the following link:
http://windows.microsoft.com/en-in/windows/outlook/forgotten-password

GuruAid.com

May 19, 2015 | hotmail.com

1 Answer

I can't log in to my hotmail account


Hotmail is a free email service provider operated by Microsoft.
Though Hotmail has existed since the early 1990s, changes made to the service may be preventing Hotmail from loading correctly on your computer.

Clear your Web browser's cookies and then restart your browser.
Enter your Web browser's "Options" utility and delete all cookies, then restart your browser, then try to load Hotmail again.
Cookies are files that store information on your computer.
Your Web browser constantly refers to the information as it loads websites.
If an error has been stored in a cookie, it is possible that this could prevent you from being able to log into Hotmail.
Go directly to the Windows Live website.
Though Hotmail addresses and the service itself still exists, Hotmail has existed under the "Windows Live" banner of products since 2007 with the release of Windows Vista.
If you're attempting to load Hotmail through Hotmail.com, your browser may be having a hard time redirecting you to the new site.
Go to the Windows Live website (see Link Below) directly and try to log in there.
http://login.live.com/
Type your user name correctly.
To log into your Hotmail account you are going to need to type your full user name followed by "@hotmail.com" into the "Windows Live ID" box on the site.
If you leave out the "@hotmail.com" part of your email address, Windows Live will be unable to log you into your Windows Live inbox.
Type your password correctly.
Hotmail account passwords are case sensitive, which means that capital letters are considered different from lowercase letters.
Make sure all letters that should be capitalized in your password are (and those that shouldn't be capitalized aren't), and then click "Sign In" to try to access your Hotmail account again.

Nov 17, 2013 | Microsoft Office Outlook 2003 for PC

1 Answer

Thunderbird Problem


If Thunderbird it trying to connect to a different e-mail account you can get this message. Verify the account name/password you are using to connect and make sure the account is valid (not closed/disabled) and that the password is not changed or compromised.

Apr 08, 2017 | Computers & Internet

1 Answer

I cant get locked in to www.hotmail.com since updating my AVG anti virus protection


Windows Live Hotmail normally loads without issue, but several problems on your computer can restrict access to your account.
Firewalls with high security sensitivity, malicious spyware and disabled cookies are three of the main reasons for blocked Hotmail accounts.
Hotmail also does not load if Microsoft blocks your account for spamlike activity.
This can happen if your account was compromised, or hacked.
Cookies

If cookies are disabled on your Internet browser, Hotmail cannot load.
Cookies store specific data about you that you have provided to a website, such as your name or address.
To turn on cookies in Internet Explorer, click "Tools" and "Internet Options."
Click "Privacy." Move the slider from "Block All Cookies" to "Medium."
This security level blocks advertising cookies but enables the cookies that allow you to access your Hotmail.
To enable Firefox cookies, click "Tools," "Options" and "Privacy."
Click "Use Custom Settings for History."
Enable cookies to view your Hotmail messages.

Check for Spyware
Spyware is a type of malicious software that steals your personal information or disables functions of your computer.
Spyware on your computer may block access to your Hotmail.
Run an anti-spyware or anti-virus program, such as Norton, AVG or Avira.
If you have a spyware or virus infection on your computer, these programs find and destroy it.
Some malware affects the "hosts" file on your computer.
Find and open the file "C:\Windows\System32\Drivers\etc\hosts" in Notepad.
Look for "passport.com" or "hotmail.com."

If you see either, malware has possibly infected the file.
Change the IP address affiliated with the file name to eliminate the problem.


Blocked Accounts Hotmail blocks accounts when it detects spamlike behavior from them.
For example, if hundreds of advertisements are sent from your account in just a few minutes, Hotmail views this as spam and blocks your account.
If you are not sending spamlike emails or instant messages, someone may have guessed your password and accessed your account.
If Hotmail blocks your account, you have the option to enter your cellphone number as verification that you are the true account owner.
When you enter your number, Microsoft sends a text message to that phone number.
Retrieve the verification code from the text message and enter it on the Sign-In page.
When you access your account, change the password immediately.

Other Options

Your firewall may block access to Hotmail or cause emails to not load.
To determine if the firewall is the problem, disable it temporarily and try to access your mail. Firewall settings are sometimes set too high.
Lower the security sensitivity before you attempt to log in to Hotmail.
If you notice other websites not loading, reset your router.
This solves many connection issues.
Check the clock on your computer.
An inaccurate clock may block you from loading Hotmail.
To ensure your clock's accuracy, click the clock in the bottom-right corner of the task bar.
Click "Date and Time" and "Internet Time."
Click "Change Settings."
Click the check box next to "Synchronize With an Internet Time Server."
Click "OK."

Oct 03, 2013 | hotmail.com

1 Answer

I purchased a new computer and have not accessed my alternate email account for several months. When I enter the email address it doesn't show up. How do I find it.


Clear your Web browser's cookies and then restart your browser.
Enter your Web browser's "Options" utility and delete all cookies, then restart your browser, then try to load Hotmail again.
Cookies are files that store information on your computer.
Your Web browser constantly refers to the information as it loads websites.
If an error has been stored in a cookie, it is possible that this could prevent you from being able to log into Hotmail.
Go directly to the Windows Live website.
Though Hotmail addresses and the service itself still exists, Hotmail has existed under the "Windows Live" banner of products since 2007 with the release of Windows Vista.
If you're attempting to load Hotmail through Hotmail.com, your browser may be having a hard time redirecting you to the new site.
Go to the Windows Live website (see Below) directly and try to log in there.
http://login.live.com/

Type your user name correctly. To log into your Hotmail account you are going to need to type your full user name followed by "@hotmail.com" into the "Windows Live ID" box on the site.
If you leave out the "@hotmail.com" part of your email address, Windows Live will be unable to log you into your Windows Live inbox.
Type your password correctly.
Hotmail account passwords are case sensitive, which means that capital letters are considered different from lowercase letters.
Make sure all letters that should be capitalized in your password are (and those that shouldn't be capitalized aren't), and then click "Sign In" to try to access your Hotmail account again.

Oct 01, 2013 | hotmail.com

1 Answer

Can't find the correct name


Your account might have been hijacked ??..

Hotmail is one of the older free Web-based email services.
Unfortunately, its age and its popularity can make it a target for hackers and other online troublemakers.
If your Hotmail account is hijacked, the hacker may change your password to keep you from logging back in to the account.
Fortunately, Microsoft gives users the opportunity to prove that a hijacked account is really theirs so that changed passwords and stolen accounts can be recovered by their rightful owners.
Attempt to log in to your Hotmail account.
If you receive a message saying that your username or password is incorrect, click the "Forgot Your Password?" link under the password field.
A page will load giving you three options for resetting your password.
Click the "I Think Someone Else Is Using My Windows Live ID" option on the password reset page.
Click the "Reset Your Password" link in the instructions that appear.
Enter your Hotmail account address in the "Windows Live ID" field and type the characters that appear in the captcha image in the "Characters" field.
Click "Next" to continue the password reset process.
Select an option for resetting your password when prompted.
If you have a secondary email account included with your Hotmail account, clicking "Email Me a Reset Link" will send a link to that account which lets you reset your password.
Clicking "Security Question" prompts you with the security question you set up previously, allowing you to reset your password after answering correctly.
If neither of these options work for you, click "Customer Support" to contact Hotmail customer support and have your password reset.
Click "Next" after selecting an option.
Enter a new password when you receive access to the password reset screen.
Hotmail recommends that you create a strong password with a combination of letters, numbers, symbols and varying capitalization to make it more difficult for would-be hijackers to guess it.
Run a thorough antivirus and spyware search on your computer to make sure that you don't have a keylogger or other password-theft software installed on your PC
Such software could allow a hacker to gain access to your account again after the password has been reset.



Sep 25, 2013 | hotmail.com

2 Answers

Cannot acsess my hotmail account


Can not access hotmail get live updates by websites Hotmail Is Not Working

Jan 10, 2013 | hotmail.com

8 Answers

Windows live email


what kind of problem u r facing..kindly explain it.

regards,

Aug 08, 2008 | Computers & Internet

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