Question about Canon imageCLASS MF5550 All-In-One Laser Printer

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Won't feed the paper

Trouble code in the screen blinks and red alarm light is blinking too. Any ideas? Seems to be no jams and the toner is in properly. It cycles right the first time and then stops, it used to make noise and the print the document. " supply rec. paper tray . lgl "

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The problem with your machine maybe that the default paper size programmed into your machine. My guess is that it is set to legal size{ 81/2x14} Get your owners manual out and see how to program the paper size in the user settings sections.

Posted on Jan 23, 2008

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1 Answer

IT IS JUST RED BLINKING AND DOES NOT PRINT


Red blinking could indicate out of paper or out of toner. Be sure to check which light is blinking; the one for lack of toner or paper.

Check whether the paper tray has any paper and if it has, is it properly closed? Check whether it has a paper jam also.

Check the toner cartridge and ascertain whether it has anything. Lastly open the top cover and close it again for the printer to re-initiate itself.

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Paper light flashing could mean several things on this machine.

There could be a paper jam in the machine. Open the front cover remove the drum and toner and look in the machine. Open the back cover and look for a Jam as well.

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Either paper jammed, stuck by foreign object or DRIVE ASSY faulty.

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1) Green On, Red Off = Printer Ready.
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3) Green Fast-Flashing, Red Off = Printer off-line.
4) Green Slow-Flashing, Red Off = Processing Data.
5) Green Off, Red On = Cover Opened, Toner Empty or Developer Unit / Drum unit missing.
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LED pattern Possible Problems and Solutions
Your system has some problems. If this problem occurs,
contact your service representative.
On Line/Error LED
lights red
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• The front cover is open. Close the front cover.
• Paper tray is empty. Load the paper in the Tray.
• The toner cartridge is out of toner. Remove the old toner
cartridge and install a new one. See “Installing the Toner
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• You pressed the Cancel button while the printer is
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• In Manual Feed mode, there is no paper in the manual
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• If the printer is receiving data, the On Line/Error LED
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Just fixed my printer issue, had the same problem, Would load 1 sheet, then jam, sometimes it won't pull the paper out of the tray, sometimes it would pull the paper to the toner area, but never into the toner, opening and slamming the paper tray while it attempted to load would usually work, but who wants to slam the tray 50 times? I was using Walgreens generic paper, 20lb, took some higher-quality 24lb HP paper and VOILA! It works every time! EVERYONE WHO IS HAVING THIS PROBLEM, CHECK THAT YOU ARE USING 24LB PAPER!!! Brother says 20-24 is acceptible, but sneaking one sheet of 20lb paper about 15 sheets down in a 20 sheet print job and it will stop at it every time, You can feel the difference, less like toilet paper and more like real paper.

24 LB PAPER! USE IT NOW AND THANK ME LATER!

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