Question about Sierra Wireless Aircard 860 PC Card (SIASIERRAWIRELESSAIRCARD860P)

1 Answer

No internet access with air card

This is for a friend...he lives in a rural area with no high-speed internet access. He bought a Sierra Aircard, hoping to get access, and install a Magic Jack. He says that after installing the aircard, he still has no internet access, and cannot install Magic Jack.

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  • penlandp Nov 29, 2008

    The carrier is AT&T, and he is within their coverage range. I think he may have installed improperly. He says it shows that he is connected, but he can't access any search engines (MSN, Yahoo, etc.). And, Magic Jack won't install properly, although he does get a dial tone. I'll go over there, and will be back in touch after getting more info. Thank you for you help!

  • JDTec
    JDTec May 11, 2010

    The Sierra card requires the Connection Manager to be properly installed and working. Uninstall it and reinstall. Who is the Carrier? Did he verify that the signal is good in his area?

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Before you go to your friend's, download the Watcher program from Sierra wireless onto a cd. And install it instead of the AT&T Connection MGR.

For random disconnects and difficulties signing on with ATT Communications Manager

download the watcher program @
http://www.sierrawireless.com/support/

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 29, 2008

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