Question about JVC XV-N55 DVD Player

5 Answers

DVD Player freezes frame in middle of disk and then stops

At first I thought the disk was scratched since my year and one-half grandson had been playing with that particular disk and this was why the disk was  freezing at the same point during several attempts to play it.  After it froze the picture the disk drawer opened without me doing anything further.
Tried several other DVDs and same result occurred.
The machine I have is a JVC Model XV-N55 DVD/ Super VCD/VCD/CD Player.
Thanks,
Jacquelyn Gallo

Posted by on

  • gallo114 Dec 03, 2008

    Just ran jVC Cleaner disc and freezing still occurs. Noted that
    freezing now begins at 18 second mark. When I tried to
    run Cleaner disc a second time, it did not even make it to
    the main menu screen.

    On several attempts machine became stuck on Reading screen;
    then went to Open command. On last attempt after being
    stuck on Reading Screen, No Disc message appeared.

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5 Answers

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  • JVC Master
  • 19,396 Answers

"No Disc " message on different disks usually means a lens problem, as already suggested you need to access the lens pickup after removing the dvd cover, and to clean the lens with Q Tips and isopropyl alcohol.

This kind of maintainance should be performed by a technician , if you decide to do it yourself, unplug the unit before servicing it, and be very careful.

Posted on Dec 03, 2008

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  • Master
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Hi and welcome to FixYa,

Based on your description and since the error happens on the same position, possible a mechanical problem with the traverse mechanism. This is the metal rod that the lens carriage move along from center of disc to edge of disc. Pls reference below image.
DVD Player freezes frame in middle of disk and the - 13ac81a.jpg
Corrective measure therefore would require opening the unit, locating and cleaning this metal rod and all other attendant mechanism/parts including the worm gear and re-application of appropriate lubricant.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Nov 29, 2008

  • Louie  Role
    Louie Role Dec 04, 2008

    Hi again,



    Any updates or developments so far?





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  • Expert
  • 306 Answers

U saying that the prob is in disk or in the player?

Posted on Nov 29, 2008

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  • JVC Master
  • 13,433 Answers

Try a dvd lens cleaner, if a cleaner doesn't work you possibly have a fault in the dvd drive or on the lens, hows your JVC warranty? 

Posted on Nov 29, 2008

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  • Master
  • 1,447 Answers

Hi

Have you tried cleaning the disc itself and do you have a lens cleaner for your unit. Keep us posted. Thanks

Posted on Nov 29, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Dec 04, 2008

    HI

    Sopunds like a damage lens/crystal to read vcd's. Is this under warranty still? if it is call your manufacturer for replacement. if not bring this to a servicer on your area and chances are some parts needs to be replaced.

    Thanks for using fixya!


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