I cannot insert a scan to my ms publisher from my canon mx310.

Check your cable connection then see if your computer identifies new devices. If you have a disk for a driver for that device install that, otherwise do a google search for a driver for your product and download that.

I have this copier too but only use it as a copier in my classroom. It's a stand alone. But can't print. There is no software to install on a computer so I don't know how to fix it if there's no software.

You can download your manual from this site:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

Solution: Setting scan methods for the button (Windows) - MX310

Scanning using the Operation Panel

You can scan documents using the operation panel.
Important

Do not disconnect or connect the USB cable while the machine is in use.

In Windows XP, the program selection dialog box may open when you press the Color Start or Black Start button on the machine for the first time. In that case, select MP Navigator EX, then select Always use this program for this action and click 'OK'. From the next time, MP Navigator EX will start automatically regardless of the selected scan mode.

Selecting a Response to Commands from the Operation Panel

1. Place the document face-down on the platen.

2. Press the Scan button on the machine.

The machine enters Scan Mode.

3. Press the Color Start or Black Start button on the machine.

MP Navigator EX starts on the connected computer. Scan documents on the platen or ADF (Auto Document Feeder) using MP Navigator EX.

Trust this is helpful.

Take a look

http://wholeenchilada.wordpress.com/2008/01/10/microsoft-word-has-optical-character-recognition-ocr-to-scan-images-to-text/

Scan directly from your computer.

How?
Click start,
select control panel,
double click Scanners/Camera
Select the model of your all-in-one and click it
put in the scanner the documents for scan.
On your computer click next
rename the scanned documents and browse for directory where you want to save it. Follow the instructions that will appear and you will not lost in the procedure

When the Publisher application opens sometimes you have to manually scan the image from the software. When you press scan from the printer this only prompts the Pc to chose a program to open the image with. Allow the publisher app to fully open and look for an icon that says scan now or something similar then you should be able to see the document in the publisher software.

first uninstall the driver then disconnect the USB cable ...reinstll the driver then re-connect the cable ...

you can try it by using the scanner option on the control panel. If you are using windows operating system, go on start menu, select control panel and double click scanners & cameras. Double click the scanner online and start scanning the documents. Save it in the format you want but it is usually default as jpeg.

scanned documents usually saved as .pdf file if you run the scan option directly on the printer. By pressing the SCAN button the printer. So do not use this option if you do not want the documents to be saved as pdf files.

if the drivers for the scanner is installed then you can check in my computers - name of your scanner.if the drivers are not installed then you will not see a icon of your scanner. you can download the drivers from the manufacture website.plz post your findings

i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.