Question about Logitech QuickCam Communicate STX Personal Web Camera

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Unable to hear sound during video call

Just installed Logitech Quick Cam and thought i successfully completed installation - Attempted Video call with a family member via Windows Live Messanger - we could see and hear them - they could see us, but not hear us. Neither parties had video mute or microphone mute enabled. I have uninstalled and reinstalled the camera and windows messanger without change, and have also disabled my McAfee program as well without change. Any suggestions on what else to try? We have comcast as our digital cable provider.

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Have you set the camera up in windows live settings for both sound and video? This is in tools,audio and video set up

Posted on Jan 18, 2007


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Posted on Jan 02, 2017


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The program should have a linkin it to receive the fed. if not you can use many other programs to do the same.Skyles is one. or yahoo cam chat is another

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My friend can't see me but she can hear me. I can see and hear he

If you have a conflict with your printer - disable the printer during cam sessions
make sure your cam is configured to Skype
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
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I am facing a critical problem. I am using WinXp and couple of days back I installed My NX6000 cam in laptop (Pariso V3000 model) which was working absolutely fine. Then after that I installed Logitech Cam...

Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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