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Paper jam message x4600 printer will not allow work

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  • mizliv Dec 17, 2008

    My daughter bought this printer in October when she started college. She printed about seven sheets and it jammed. We have never been able to get the printer to work since. No paper is trapped. We have taken out the cartridges and put them back. We have unplugged the printer. Nothing works. It also won't do any other function include turn off (unless you unplug it) and it won't scan. The window stays with the message Lexmark 3500-4500 series, touching any button gets no response whatsoever. We have pretty much given it up and written it off as a big mistake. We have been to their customer support site but they don't describe any of these problems.

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Hello,

Here is the weblink which has a clear graphical representation of the solution:


http://support.lexmark.com/perl/support/support.cgi

Thank you.

Posted on Nov 29, 2008

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Paper jam


  1. Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
  2. Remove the cover from the housing of your Lexmark printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
  3. Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
  4. Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
  5. Unplug your Lexmark printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
  6. Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
  7. Plug the printer back in, refill the paper tray and try to print again.
Thank you.

Oct 30, 2012 | IBM Office Equipment & Supplies

1 Answer

ESP5200printer,new,paper jam message


Hi slicknick58,

Paper jam message occurs when there are stuck papers inside the printer. There are several ways on how to correct this problem, either you remove the visible stuck paper manually or replace the toner or ink cartridge. Below are the steps you'll want to follow when this problem still occurs.

1. Turn off the printer. Turn the printer off and on to see if it can automatically clear some or all of the jam.

2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove any paper trays. Inspect them for wrinkled or damaged paper.

3. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.

4. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

5. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

6. If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything.

7. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

8. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path and try repeating the above steps again.

Hope it helps.

Thank you for using FixYa.

Apr 20, 2011 | Kodak ESP 5 Printer

1 Answer

My Lexmark 4600 printer has a paper jam. do not know how to unjam it.


Hi,

How to clear and avoid paper jams
Follow these instructions to remove and/or avoid paper jams and misfeeds in your Lexmark X3500, X4500, X4600 & X4800 Series All-In-One.
Paper jam in the printer
Remove the paper manually

  1. Press pattlnk_10282008_1820-power-icon.gif to turn off the printer.

  2. Firmly grasp the paper, and gently pull it out.

  3. Press pattlnk_10282008_1820-power-icon.gif to turn the printer back on.

NOTE: Check inside the printer to ensure that all the paper is removed. Any small pieces of paper left in the printer will continue to cause paper jams.
Paper jam in the paper support


    1. Press pattlnk_10282008_1820-power-icon.gif to turn off the printer.

    2. Firmly grasp the paper, and gently pull it out.

    3. Press pattlnk_10282008_1820-power-icon.gif to turn the printer back on.

Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
Check paper condition

  • Use only new, unwrinkled paper.

Check paper loading

  • Load a smaller amount of paper into the printer.

  • Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

Remove each page as it is printed

  • Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides

  • When using media less than 8.5 inches wide

  • To rest against the edges of the paper or media, making sure it does not buckle
    pattlnk_10282008_1826-untitled-1.gif

Printer does not feed paper, envelopes, or specialty media
These are possible solutions. Try one or more of the following:
Check for paper jams

  • Check for and clear any paper jams. For more information, see "Paper jam in the printer" and "Paper jam in the paper support" above.

Check media loading

  • Verify that the specialty media is loaded correctly.

  • Try loading one page, envelope, or sheet of specialty media at a time.

Check printer default and pause settings

  1. Click:
    • In Windows XP (default Start menu): Start pattlnk_10282008_1829-right-arrow.gif Printers and Faxes.
    • In Windows XP (Classic Start menu): Start pattlnk_10282008_1829-right-arrow.gif Settings pattlnk_10282008_1829-right-arrow.gif Printers and Faxes.
    • In Windows Vista (default Start Menu): pattlnk_10282008_1829-vista-start-button.gifpattlnk_10282008_1829-right-arrow.gifControl Panel pattlnk_10282008_1829-right-arrow.gif Printers (under Hardware and Sound).
    • In Windows Vista (Classic Start menu): pattlnk_10282008_1829-vista-start-button.gifpattlnk_10282008_1829-right-arrow.gif Settings pattlnk_10282008_1829-right-arrow.gif Printers.

  2. Double-click the print queue device.

  3. Click Printer.
    • Make sure no check mark appears next to Pause Printing.
    • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print.

Banner paper jams
There are many possible solutions. Try one or more of the following:
Clear banner paper jams

  1. Press pattlnk_10282008_1820-power-icon.gif to turn off the printer.

  2. Remove the jammed banner paper from the printer.

Review banner printing checklist

  • Use only the number of sheets needed for the banner.

  • Select the following settings to enable the printer to feed paper continuously without jamming:



    1. With a document open, click File pattlnk_10282008_1829-right-arrow.gif Print.

    2. Click Properties, Preferences, Options, or Setup.

    3. Select the Paper Setup tab.

    4. From the Paper Size area, select Banner.

    5. Select Letter Banner or A4 Banner as the paper size.

    6. Select Portrait or Landscape.

    7. Click OK.

    8. Click OK or Print.



Regards,
Ron

Mar 26, 2011 | Lexmark 4600 Multi Function Printer Option...

1 Answer

Printer will not completely feed through the printer


There could be something that's blocking the paper path. This article in the Lexmark website on Paper Jam and Misfeed Troubleshooting in the Lexmark X3500, X4500, X4600 & X4800 Series All-In-One might help fix the problem.

Mar 20, 2011 | Lexmark X4530 InkJet Printer

1 Answer

Paper won't feed


You may refer to this article on Paper Jam and Misfeed Troubleshooting in the Lexmark X3500, X4500, X4600 & X4800 Series All-In-One. You may contact Lexmark technical support for additional assistance. Thanks.

Jan 19, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Kodak 5300 AiO Printer will not work due to paper jam


Looks like the sensor for paper jam is causing you problems.
Worst thing is that Kodak discontinued the whole 5xxx series because of all the problems those printers had.

I don't know if you will be able to fix the problem through Kodak support, I guess you will have to give them a call.

Good luck,

Milan

May 19, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Paper jam message on Magicolor 2300W


How do you clean the rubber rollers, hope you didnt use solvent....
Use dry cloth with dishwashing fluid only to wipe the rollers.  You will notice the increase in grip immediately.

Dec 17, 2008 | Konica Minolta magicolor 2300DL Laser...

2 Answers

Paper jam error message


I had the same problem, and found that the sheet feeder mechanism was intermittent. The problem seems to be that the lubricating grease inside the mechanism.(white nylon round thing with gears on it) becomes too slippery with age, and stops picking up the activating arm which allows the cam unit to move to kick the top sheet of paper into the rubber feed wheel.
The repair was extremely difficult because it involved taking most of the printer apart to get to the ink pump/sheet feeder mechanism.(white nylon round thing with gears on it). And then I tried quite a few lubricants (including no lubricant at all) but none of these worked reliably. Finally I tried a dab of automotive wheel bearing grease (it feels like glue), and this worked perfectly. I have had no more paper jam errors and no miss-feeds in about 7months of everyday use.

Dec 28, 2007 | Canon PIXMA iP1600 Printer

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