Question about Microwave Ovens

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My Sanyo microwave oven is six months old. The turntable has stopped rotating smoothly. Its motion has suddenly become jerky and noisy at the same time. I have given it to the vendor who sold it to me, for repair. Is it a major fault? I wonder why a brand new oven developed such a s problem. Babul

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  • mellattimer Nov 29, 2008

    I have exactly the same problem on my Sharp combi microwave oven. The turntable does not go round but the oven make a ticking sound

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

Since it's less than one year old, it should be fully covered under warranty, as long as the problem is not due to grease or liquid spilled down into the motor.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 02, 2008

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You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

In some cases, cleaning them helps. Lubrication is not recommended.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

To order Goldstar / L.G. parts, visit Vance Baldwin Electronics.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I would refer you to their support people:
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