HP PSC 1315 All-In-One InkJet Printer
Problem for HP PSC 1315 All-In-One InkJet Printer

Cannot delete print job




By gator on Jan 17, 2007

" "
i have a print job pending in the queue, and i have tried to delete it, but it will not. It says "deleting' but it is not, and I cannot figure out how to get rid of it. It is impeding me from printing anything else, even though I set its priority level as low as possible. Help!!!

Same Problem

Apr 26, 2009

-   lexmark 5100 will not delete job.-   Guest

Apr 20, 2009

-   same problem, stupid printer won't print, I got so frustrated over this, almost pull out my hair! Thank you, Sher, I love you. -   joyce347

Apr 15, 2009

-   this happens too me all the time. there should be a way to fix this manually. i can't even explain how nerve wracking and annoying this is when you really need to print something else!!!!!!!!! -   Guest

Apr 11, 2009

-   Can,t delete printer with document pending or canceled-   Guest

Mar 24, 2009

-   I am loosing my mind over this. Mine is a lexmark 2500. It will delete everything except the first. It says deleting for hours.-   maryptocz

Best Solution

posted on Feb 24, 2007
Very Helpful)

sher singh

Rank: Apprentice 
Rating: 97%, 255 votes
click settings-control panel-administrative tools-services-select 'print spool' from the list-in dialog box click stop-and again click on start.
Hope this solves your problem.
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Solution #2

posted on Apr 08, 2008
Helpful)

Sam4517

Rank: Wiz 
Rating: 93%, 171 votes
Go to "Start", "Control Panel", "Administrative Tools","Services".
Scroll halfway down to "Print Spooler".
Right Click on it and "Stop Service".
Then Right click again and "Start Service".
Job is gone.
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105 people thought this was helpful

Solution #3

posted on Mar 28, 2007
Helpful)

Norms

Rank: Apprentice 
Rating: 93%, 145 votes
I also had similar problems...what i did was to stop the spoolsv.exe. by pressing CTL-ALT-DEL brings up the windows task manager. goto to the Processes tab and look for the image name 'spoolsv.exe', select it then press the End Process button. a confirmation dialog will appear. press yes. Then go to this folder: 'C:\WINDOWS\system32\spool\PRINTERS' you will see a bunch of files, delete all these files. After deleting said files, then press the Start button, press Run. A run prompt will appear. type this 'C:\WINDOWS\system32\spoolsv.exe'. Then goto to your 'Printers and Faxes' folder and try to refresh your printer. I do this everytime when i can't delete the spooled printer. Hope this helps... :)

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Solution #4

posted on Aug 26, 2007
Helpful)

emmeline

Rank: Apprentice 
Rating: 84%, 5 votes
Whenever I try to print it theres an error sign and says please send an error report to so and so, depended where im printing from (microsoft office, adobe, and so forth) I don't know how i cant print now
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Solution #5

posted on Jan 19, 2007
Somewhat Helpful)

Jeap

Rank: Master 
Rating: 77%, 154 votes
have u tried to disconnect the printer from the pc and turn off the pc and the printer?
maybe that can fix, and afterwards connect all and turn the printer on and the pc on.
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Solution #6

posted on Jan 21, 2007
Somewhat Helpful)

julesbartow

Rank: Apprentice 
Rating: 72%, 10 votes
Did you just upgrade to Internet Explorer 7.0? HP released a patch. I had the same problem. The patch didn't fix it though. I'm still trying to resolve the problem.
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Solution #7

posted on Jan 25, 2007
Somewhat Helpful)

Guest

Rank: Apprentice  Computers & Networking  Expert
Rating: 0%, 0 votes
i have exactly the same problem with my hp psc 1317. the only way i've found that works to properly delete the print job (when it says it's deleting but isn't) is to turn off the printer and the pc for at least an hour. yep, the good ol' turn it off and on again method never fails!
hope this works for you, from lizzy.

Solution #8

posted on Jul 20, 2009
Helpful)

Tachyon_1

Rank: Apprentice 
Rating: 91%, 8 votes
norms: You method is a good one, but I'd make one change. Instead of using the task manager to kill the spooler, run a shell (start->run->cmd) and type 'net stop spooler' then use explorer to go delete those files in C:\WINDOWS\system32\spool\PRINTERS\
then back in your command shell type 'net start spooler'
This is a little more system friendly way to start and stop the spooler.

Tachyon

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22 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Mar 11, 2009

same thing.. the described message from norman doesnt work for me

Comment by Guest, posted on Mar 01, 2009

I'm having the same problem. Print queue now says "Deleting - Printing" on that job, but it won't let me print anything else, and i have postage to print!

Comment by Guest, posted on Feb 25, 2009

I have printed stuff;but dont know how to delete items printed

Comment by ehayes_53, posted on Feb 21, 2009

my print job is just sitting in que i tried to delete it and canceled it but nothings working please help.

Comment by Guest, posted on Jan 08, 2009

Thank you ... that worked like a charm. After a day of wierd quirky issues on my PC, this string was so easy to find and then so easy to complete.

THANK YOU!
Dave

Comment by boutique, posted on Dec 24, 2008

Norms , you rock. That was the ticket , fixed it in a jiffy.

I had already tried the usual stuff, shutdown - restart, disconnected
printer, shut down printer, pulled power on printer bla, bla, bla ... and nothing helped. YEA !

I can work again !

Thank you a bunch.

Angela
www.thesycamoreboutique.com

Comment by Guest, posted on Dec 23, 2008

Cannot delete a print job

Comment by Guest, posted on Dec 02, 2008

i have the same problem

Comment by ATCZERO, posted on Nov 20, 2008

THANK YOU! You fixed my LONG STANDING printer problem. This one print job has been stuck in my que for a week. I tried deleting the printer after creating a generic one first and it still wouldn't delete. THANK YOU!

Comment by Guest, posted on Aug 30, 2008

my hp1315 states print job deleting, but does not delete. I, therefore, pressed into service the standby canon printer which does not pose this difficulty. Kindly email to me your solution for print job not being deleted by hp1315. 31s7 August 2008

Comment by Aunt Cami, posted on Aug 10, 2008

A print job of a banner was interrupted after the 2nd of 4 pages. The printer said "check pape." There was a piece half-way inside, so I hit the on/resume button and the sheet was ejected. When I attempted to print the banner again, it would not. The printer status indicated that there were 2 print jobs pending. I selected cancel all print documents. Only the 2nd print order was deleted, the first one, which was interrupted, says "deleting," but does not delete, and I cannot continue. I'm using matte cardstock paper, which I have used many times successfully. This has happened before, and after a while of turning off the entire system, rebooting, disconnecting the printer from the computer and reconnecting, it would finally delete the pending print job. This time, however, NADA. ZILCH. AAAARRGGH HELP, PLEASE.

Comment by Guest, posted on Jun 23, 2008

Have pulled up the job start and each time I hit the job start it convertes
back to job stopped.
Please help love my printer.

Comment by steelmontana, posted on May 12, 2008

i have a job in the que on a HP Laserjet 5100 and i have stopped the print spooler, shut off the printer and restarted all of these. i am doing this from the server and i am not able to delete the one job. i can delete anything that comes behind that one job.

Comment by Guest, posted on Apr 18, 2008

I have an HP Deskjet D1430 printer and I cannot delete print job, tryed ctr alt del and went to task master and then processes and the spools item was not listed do you have any suggestions. Thank you

Comment by Guest, posted on Feb 08, 2008

cannnot delete print on hp printer.........

Comment by Guest, posted on Feb 06, 2008

mine also an HP deskjet all-in-one psc 1200 series. problem is with laptop and wireless connectin. OK on main pc. tried wsitching evering off and on again. nothing works yet.

Comment by Guest, posted on Dec 29, 2007

Yes, same problem,can't delete.

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