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The dvd-rom cannot be found. cd or dvd emulation software has been detected.

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Possibilities:

A. Software Level:

  • The device driver is not installed.
  • Solution: Copy the device drivers from another PC (if you have the Drivers) to a USB drive and then start your PC and install using USB (Remember, DVD Drive is not working).
  • If your DVD drive was previously working fine, then you can use System Restore to restore the current state of your pc to the previous one when your DVD drive was working.

B. Firmware Level:
  • Settings in the CMOS has disabled this device.
  • Solution: Reset to default settings
  • Your BIOS does not recognize this hardware.
  • Solution: Update your BIOS version

C. Hardware Level:
  • Power and/or Data cable conxions are loose or not connected.
  • Solution: Re-attach the cables firmly.
  • The DVD drive circuit board has been electronically damaged.
  • Solution: Test it out with a multi-tester (if you know how to), or take it to a Computer repair shop, or Electronic shop for repairs. Otherwise replace the whole drive.
Solutions by Naidzl
South Pacific
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Posted on Nov 29, 2008

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Hi there,

try to detect in the CMOS set up. restart your computer in booting process press F2 or Delete tab
and check if your dvd is detected if not you should check the cable/ power connection of your dvd. and then try again.

if detected if your using vista update dvd drivers for vista and then if it is xp you have a like this if you downgrade your pc from vista to old XP. you have this problem. update to microsoft the SP2 and SP3 updates.


Posted on Nov 29, 2008

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1 Answer

Usb or cd/dvd does not read but detected


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope it helps

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First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

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Hi rossclark3,


Try to check the jumper settings of your DVD/CD ROM if it is properly assigned as Master or Slave.
Afterwards, also check the cable connecting the DVD/CD ROM to the motherboard.
Finally, restart your PC and check the BIOS Setup if it can already detect your DVD/CD ROM.

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I have a pc, model dell optiplex 360. i got a hard disk. i install to the pc and then try to install the win xp os. i had set the boot seqence to decect the cd room first. but the pc not detect it. so i...


Ensure the disk and ROM compatibility.
check the CD/DVD in other drive and vice versa (another CD/DVD in PC CD/DVD ROM.
then ensure the booting sequence in BIOS setup. if every thing is ok and fine then the problem is with your CD/DVD ROM.

vote me if found helpful.

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My computer no longer "sees"


hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

please rate me with 4 thumbs UP to keep my services active

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1. Change the IDE Slot and check
If not,
2. Give it to a service center if it is still under warranty
3. check in BIOS if the DVD ROM is detected or not
4.

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1 Answer

DVD drive


You need to by a disk for cleaning your CD-ROM. The laser has more than likely gotten dirty. Someone has put a dirty CD into that drive. It only takes a spec of dust to do this. Always wipe your CD'S with a cleaning cloth from the inside edge outward before you ever put them into your CD-Rom. Never clean in circles. You can buy a kit for this at Walmart or a Computer store.

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