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Epson cx6500 print scan copy is leaving horizontal white lines across the page what cleaning can I do and do I need to reset some cleaning counter ??

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Hello,

Here is the weblink for for Epson self help support. Click on the link below and follow the onscreen instructions in order to resolve the issue:

http://self-help.epson.net/gcb/Logon-Page.jsp

Thank you.

Posted on Nov 29, 2008

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When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

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