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Epson cx6500 print scan copy is leaving horizontal white lines across the page what cleaning can I do and do I need to reset some cleaning counter ??

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Here is the weblink for for Epson self help support. Click on the link below and follow the onscreen instructions in order to resolve the issue:

Thank you.

Posted on Nov 29, 2008


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Horizontal line on printed page

When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

Aug 31, 2016 | Samsung Xpress SL-M2675FN Laser...

2 Answers

I get a thick vertical black line/margin down the entire page when i scan on my SX115

Please make sure the scanner flatbed is clean.
You can also try to copy and see if it happens on copying.
If it does, then your printer needs servicing.

Dec 04, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

The printer will print perfectly but will not copy in either black /white or color. Only horizontal lines appear on the page;.I have cleaned the nozzles and checked the alignment.

The next step would be to try to scan an image to the computer to see if you get the same result as a copy. I suspect that the scanner assembly is having an issue, and this would be the easiest way to find out. Please advise if this does not solve your issue.

Sep 30, 2010 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

When i print, there are horizontal lines across the page

Have you really recently run the cleaning utility a couple times? If so,it leaves black ink on the rollers that pull the paper through the printer.You can use a Q-Tip (or 3) and rubbing alcohol to clean the ink off.

Aug 09, 2010 | Epson Stylus 1400 InkJet Photo Printer

2 Answers

My printer is leaving horizontal streaks across

When I had the same problem, I found out, that Epson did not like Generic Ink. As soon as I replaced it with Genuine Epson Ink, it was fine.

Make sure you do Maintenance, Nozzle Check and Head Cleaning. You might be clogged?

Good Luck.

Nov 05, 2009 | Epson Stylus Photo R220 InkJet Printer

2 Answers

Epson Photo R265 Lines every 2.5 cm

check if those lines matches the positions of the rollers inside the printer - you can see some of them by opening the cover

Dec 24, 2007 | Epson Stylus Photo R340 InkJet Printer

2 Answers

White line across printed page

Hi Alms, Is there any chance you can post a scan of one of your faulty pages. This would help to assess the fault. If you print several pages, does the image move further and further down the page with each copy? Is the white band repeated down the page? If so measure the distance between each band - this will help identify the faulty component.

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