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I brought a Acer notebook today. I can't get the computer to start-up. It stays in Windows set-up. The mouse pad is not working. Please help

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  • Simon Kelly
    Simon Kelly May 11, 2010

    you have to go through the windows set up process to set up windows!! USB mouse might not work as windows isn't installed yet so it can't install the driver (don't quote me on that) but the touchpad should work. Try pressing the function combination to turn the touch pad back on if it isn't on already (fn + f?)

    is this XP or Vista?


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YOU NEED TO RE-INSTALL WINDOWS WITH A BOOTABLE DISK.

Posted on Nov 29, 2008

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Will this pc work with a generic monitor/keyboard mouse combo


yes it should work, and if the machine were not malfunctioning, would he have brought it to you

Mar 07, 2013 | PC Desktops

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Touch screen not working


The touchpad on the Acer Aspire is built into the notebook itself, which makes the device much harder to troubleshoot or replace. While you can connect a universal serial bus mouse to the notebook if the touchpad becomes unresponsive, attaching any external device reduces the notebook's portability. Although hardware failure can cause the touchpad to stop working, most device-related problems are due to software settings or other conflicts.

Hardware Conflict
Peripheral devices connected to the Aspire can interfere with the integrated touchpad. Disconnect all of the external devices, except for the power adapter, that are connected to the Aspire; then restart the computer. Test the touchpad after booting into Windows. If the touchpad responds, a hardware device is interfering with the pointing device. Reconnect each device one by one to the notebook, testing the touchpad throughout. If the pointing device stops responding after connecting a particular device, the component is interfering with the touchpad. Go to the device manufacturer's website and look up the product model. Check the bulletin board to see if the manufacturer has posted a notice or update addressing issues with device conflicts. If no such update is available, download the latest driver for the component and install it on the computer. b> Disabled Touchpad b> The Acer Aspire 5516 comes with a preset group of keyboard combinations, called hotkeys, that are used to enable or disable devices, configure sound volume and screen brightness, and control the notebook mode. The hotkeys "Fn" and "F7" turn the touchpad on and off. If the integrated mouse is unresponsive, hold down "Fn" and press "F7"; then test the touchpad to see if the device reactivates. If the touchpad still doesn't work, open Device Manager from within the Control Panel. Expand "Mice and Other Pointing Devices," then right-click the touchpad device. If the touchpad is disabled in Device Manager, you'll see the "Enable" option in the context menu. Click it to turn the touchpad back on; then restart the computer. Corrupt Driver b> Windows Vista talks to the touchpad through a program called a device driver. The driver enables Windows Vista to "see" the touchpad and send it instructions. Once the driver communicates these instructions to the touchpad, the touchpad informs the processor that it needs to perform a task, and a specific set of code is performed. If the driver for the touchpad is outdated or corrupt, or if the driver isn't compatible with the OS -- Acer offers touchpad drivers for Windows XP and Windows 7, but these drivers won't work with Windows Vista -- the touchpad becomes unresponsive. Expand the "Mouse and Other Pointing Devices" section from within Device Manager; if Windows detects a problem with the driver, it places a yellow exclamation point or red "X" next to the device. Double-click the touchpad driver to see the error message; then look up the message on the Microsoft Support website for further assistance. b> Touchpad Settings b> Mouse Properties, accessed through the Control Panel, contains several different configuration settings that can alter how the touchpad behaves on the Aspire 5516. On the "Device Settings" tab is the option "Disable Internal Pointing Device When External USB Pointing Device Is Attached." As the option states, if an external mouse is connected to the Aspire 5516, the touchpad will stop working; disable this option if you're using an external pointing device. Clicking the "Settings" button opens the "Properties for Synaptics Touchpad" window. On this screen are the "PalmCheck" and "Touch Sensitivity" options. If PalmCheck is set too high, or Touch Sensitivity too low, the touchpad won't respond to normal touch, making the device seem unresponsive. Hope this helps.

b>

Dec 31, 2012 | Acer Aspire Z3801 All-In-One Desktop Pc...

1 Answer

I have a Medion wireless mouse and the mouse pointer keeps freezing intermittently. The operating system is windows vista home premium.


Make sure the mouse batteries are fully charged.

Also make sure the mouse is not too far away from the base / cradle and there is nothing blocking the sensor on the front of the mouse cradle.

Make sure all the cables are fully inserted. Check both ends of the power adapter plug going into the back of the mouse cradle and the plugs leading to the back of the computer.

Try cleaning the little red LED light under the mouse with a QTip to remove any dust.

Finally try using a different mouse pad. Some work better than others with certain brands of wireless mice.

Also make sure there is not another wireless mouse being used in close proximity. The two can often interfere with each other.

Good luck and please comment back and RATE if this was helpful.

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1 Answer

Please help me. Acer hung up on me and wanted $70 to walk me through an error there computer bestowed upon me. We bought this 3 months ago for Habitat for Humanity. I am an intern here and we are...


Assuming the keyboard and mouse are wired/usb type, I would unplug them both, then restart the machine. Wait for windows to completely load, then plug them back in (preferably into different usb ports) then wait 60 seconds... That should resolve your issue.

Oct 28, 2010 | PC Desktops

1 Answer

PLEASE HELP.. KEYBOARD AND MOUSE ARE COMPLETELY DEAD


If you can bott the computer normally and don't have to type a password in, then go the control panel and then choose device manager. Scroll down to the mouse and keyboard plus signs and right click on the mouse and keyboard one at a time and select uninstall. When the original mouse and keyboard have been uninstalled, reboot the computer. When Windows starts back up it will be forced to search for the new hardware and will install the drivers for it. If it wants to search for new ones allow it. If you have to type a password, you will have to go and get a usb keyboard that works off one of the usb ports. If this doesn't work, reboot the computer with the Vista disc in. Click any button to boot from the cd. When the windows files load and windows starts, choose repair, choose the windows installation and let windows search for problems and see if it can fix them. If all fails, go to system restore and back the computer up a few days and let system restore fix the problem by taking you back in time a few.

Nov 02, 2009 | PC Desktops

1 Answer

I have an ACER ASPIRE 4315 laptop. For some unknown reason the right mouse pad button no longer works. Can you please advise me how this might be fixed. The left mouse pad button works fine. When I say...


you may wish to go to the acer website and look up that model... download the driver for the touchpad and buttons again. reinstall that and see if it fixes the issue

Robert

Aug 29, 2008 | Acer PC Desktops

1 Answer

Hello! I have an Acer Aspire 3000 laptop, with a really weird problem. the in-built keyboard and mouse-pad won't work.... sent it off to the computer shop and they said it was a software problem and that...


welcome to fixya

use you external keyboard and mouse and try to goto device manger and find the hardware keyboard and mouse and try to update the drivers this could be the problem ....

you can also check in the search bar try typing in keyboard the search menu in start menu this should have a Standard PS /2 keyboard or something like that if not then the drivers are missing needs updateing

hope this helps you out if not plz let me know

have a good day

Aug 05, 2008 | PC Desktops

1 Answer

My Acer Aspire T310 won't go past the Acer screen and the Keyboard and Mouse don't work


Yours may be a little old computer and the cmos battery (on the mother board)is drained out. Replace this battery. You need a working keyboard.

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1 Answer

Acer aspire 3680


Navigate Start -> Control Panel -> Mouse

Then mouse properties window will be open.
Click on device setting.
Your TouchPad will be listed under Devices, be sure that its Enabled/Yes, if its not enabled click on Enable button bellow to the device list.

Note: If your TouchPad is not listed in Devices list, then you have to install driver for the touch pad. For driver please search Acer website.

Thanks
Iqbal

Mar 09, 2008 | Acer Aspire™ T180 PC Desktop

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