Question about LeapFrog Clickstart My First Computer

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Keyboard doesn't work

I have the Leapfrog clickstart. I notice my daughter couldn't play any of the activities that required he to use the keyboard, but the mouse works just fine. I shook it to see if there was something loose, but found nothing. What could be wrong or should I just buy another one?

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  • jsd08 Nov 30, 2008

    Not only can we not use the keyboard but the mouse doesn't work either. Super disappointed in this product so far

  • meganloomis Dec 18, 2008

    Suddenly the mouse stopped working---we can left click, but it won't move side to side. ...Looks like I'll have to start digging for the receipt.

  • simonjdavis Dec 31, 2008

    We bought one of these for our girl she opened it on christmas day, and the keyboard/mouse would not work the red lights flashed away but no response. Took it back and got another one from a amazon and still the same problem.

  • silverraven6 Jan 04, 2009

    my children got one for Christmas and it the mouse nor the board work.

  • sweetkellyan Jan 12, 2009

    got it for my daughter for christmas and after i plugged everything in it wont do anything! it lights up thats about it nothing comes onto the tv or anything sooooo mad!

  • Anonymous Jan 18, 2009

    i got my daughter the clickstart for christmas and now the mouse doesn't work. a bigggg disappointment!!!!!!!

  • tyranasmalls Jan 29, 2009

    the mouse works fine. so it's not the wi-fi problem.



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Are you sure you have the keyboard near enough and pointing towards the computer unit. As it is said that it works wirelessly (which obviously is correct as there are no wires) but this normally means wi-fi which can be moved anywhere however the clickstart works with the very unreliable infa red so the unit needs to be close and pointing towards the keyboard. hope this helps

Posted on Jan 06, 2009


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mcdevito75 here, Do you also have to re-set the mouse?? Refer to the instruction manual for info. Also does the mouse take a battery?? Call or visit Leap Frog online for more info.

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Keyboard not working

This will happen if the RF transmitter and RF receiver cannot communicate with each other. Make sure that the see-thru red plastic cover on the front of the keyboard is not being blocked by anything and that it has a clear, straight path to the see-thru red plastic on the front of the game console. I know my son keeps getting mad at his when it won't work, but it's because he either turns the keyboard so it can't "see" the game console or he puts something (like a pillow) in front of the keyboard. Hope this helps.

Mar 03, 2010 | LeapFrog Clickstart My First Computer

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My keyboard wont work

have it fixed, maybe there are loose wirings

Feb 14, 2010 | LeapFrog Clickstart My First Computer

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The mouse on my daughter's learfrog clickstart barely moves the cursor on the screen. How can I fix this? I've already replaced the batteries

Make sure there is nothing blocking the path between the keyboard and the console. It needs line of sight to work properly. If this doesn't help; I'm sorry. This fixed my problem with the same issue.

Feb 12, 2010 | LeapFrog Clickstart My First Computer

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Clickstart game "Diego" uses symbols that kids are supposed to find on their keyboard but their keyboard only has letters and numbers and the game will not allow you cannot move until you find the symbol

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Jan 24, 2010 | LeapFrog Clickstart My First Computer Pink...

1 Answer

Have lost the instruction booklet for leapfrog my first computer


You'll find the parent guide here;

If the link does not open, go to - click 3-5 years, you will find clickstart first computer in line 4.. - click the photo - scroll down under the large image to find the parent guide.

Good luck! :)


Oct 21, 2009 | LeapFrog Clickstart My First Computer

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Leapfrog Clickstart doesn't switch off and doesn't work

You blew the circuit board by putting to much power into it. Never use more power then suggested for this reason. All adaptors have a volt and an amp rating. Sorry it happend best wishes!

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1 Answer

Leapfrog mouse doesn't respond on screen

We had this happen within the first 30 minutes that we owned the Click Start! It still happens periodically when the kids are using it. For us the LED lights are flashing non-stop on the keyboard, and the mouse does not move the cursor on the screen and you cannot "click" on anything either.

Solution: On the underside of the keyboard is a very tiny hole. Push a pin or a paper clip into it, you'll feel some give in there like you are pushing a button. I push it until the lights stop flashing on the keyboard. It's the reset button. So far this has worked for us everytime.

Good luck.

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In the battery compartment to the cosole there is a switch, one is for the US. switch the lever to this side and it should work fine

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