This FAQ is for configuring a BellSouth supplied Motorola/Netopia
2210-02-1006 with a generic third-party router that isn't specifically
covered in the existing FAQs. If you have a router that is covered in
the FAQs, I suggest you use that FAQ. This initial setup is all that is
needed to configure and connect your generic router based network for
FastAccess DSL. Any additional setup for features like DHCP IP ranges,
port triggering, etc is out of the scope of this FAQ. This
FAQ has 4 Major sections:Section 1
- Overview Section
- Motorola/Netopia 2210 modem configurationSection 3
Third party router configuration information Section 4
Connections and power up Section 1 - Overview
best configuration for networking a router with the Motorola 2210 is to
set the 2210 to "Bridged Ethernet" mode and allow the third-party
router to do the routing and DHCP functions. The 2210 is also a router
with full DHCP functions and may not function correctly when connected
directly to another router. Not changing the modem to Bridged Ethernet
will result in double NAT'ing, increased latency, possible IP conflicts,
or possibly a network that doesn't work at all.
proceeding both the 2210 modem and third-party router must be reset to
. Despite what the help desk tech tells you, resetting the modem does not
put it into Bridged Mode
• The BellSouth Installation CD
and Connection Manager are not required to use this configuration.
The third-party Installation Wizard CD should not be used in this
• Since BellSouth assigns static IPs via your
username the configurations shown are applicable to both dynamic and
single static IP customers.
• You must connect the 2210 directly to
the computer's NIC to make the necessary changes before you connect the
router, because you will probably be unable to access the modem
interface after you connect the router. The reason is that the modem
interface is 192.168.1.254 which is a local IP. By default, most routers
do not have the capability to route a local IP out of their WAN port
(where the 2210 is connected). Additionally, they may be on completely
different subnets. After you have made the changes to the 2210 you can
then connect the router and configure it for use with FastAccess. There
are several alternatives around this problem. One method
extra equipment (second NIC and a hub) and major configuration changes.
The second method requires you to utilize the router as a simple switch
and use the 2210's PPPoE and DHCP functions. Click here
•If you encounter any problems simply reset the 2210,
connect it directly to your NIC, restart your computer, log into the
interface, and start over again.Section 2 ? Motorola 2210 Configuration
that NIC cards (wireless or wired) are set to "Obtain IP Address
Automatically". Completely power down the 2210 and the computer(s).
Power up the modem and press the reset button on the back of the modem.
After the modem has fully initialized connect the 2210 to the NIC and
then power up the computer.Step
Open a browser session and enter "192.168.1.254"
address field to access the 2210 GUI interface. Step 3
Enter your BellSouth
Username followed by "@bellsouth.net" in the User ID
Enter your BellSouth Password in the Password
your BellSouth Password in the Confirm Password
field. Click on Next
Update the Auto Calender Update Configuration
as desired and
. The modem will try to initiate a session and then
return to the main menu. Step
Click on Broadband DSL Line
from the top menu. Click on
from the right menu. Select "Bridged
from the Protocol
pull down. Click on Save and
restart the connection
at the bottom. This will automatically
restart the modem and the interface will return after the changes are
saved. Note: functions like NAT, DHCP, IP Passthrough, and username and
password will be disabled or irrelevant and can not be selected. After
the modem has restarted, power down both the computer and the modem
then physically disconnect the 2210.Section 3 - Third-Party Router InformationStep 5
After the PC is
powered down connect one of the router LAN ports to the computer NIC and
power up the third-party router and then the computer. Step 6
Open a browser session
to access the router interface as per the router's user guide. Even
though the interface will vary from router to router you must use the
following configurations as a basic rule:
- Select Obtain an IP
. Important Note:
Use Obtain an IP
address automatically even if you ordered a static IP.
- Select PPPoE
connectivity. Do not select any other choice, even if you have a static
- Enter your BellSouth Username
- Enter your BellSouth Password
Select "Keep Alive"
or "Always On"
Set "Maximum Idle Time" to "0"
which is similar to "keep alive"
and "always on" (if available)
- Select a redial or reconnect period
of "180 Seconds"
- Enter "1492"
MTU Field (if available)
- Save your settings (which will probably
restart your router)Section
4 - Connections and Power UpStep 7
Power everything down
and physically connect the 2210, wired or wireless router, and any
by Andy HoutzStep 8
Power up the network
equipment in this order:
1) Motorola 2210 Modem (wait for DSL synch)
Open a browser session and go
•The 2210 has an "Internet" light that is
green whenever there is an active PPPoE session initiated by the
Motorola. Since you are using the Netgear to establish the PPPoE
session the light will stay off. This is normal.
•You should check
your tweak settings
to optimize your new network. Reminder:
If you are required to
change your MTU, make sure that it is identical on all equipment (PCs
and routers) in the network. Cool Stuff
html-based menu simulator program is available here
The simulator recreates the Motorola 2210 user interface and provides
the ability to navigate menus; just like the real modem interface. It
is for simulation purposes only and will not make any changes to your