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A adminstrstive password was put on my laptop and we forgot what it was anf we cant get pass the screen any help would be apprecated

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To log on to a computer as the administrator to reset a password, when that computer is in a workgroup of more than one member, follow these steps:

  1. Log on as an administrator.
    1. Restart the computer, and then press the F8 key during startup until the Windows Advanced Options menu appears.
    2. On the Windows Advanced Options menu, use the arrow keys to select Safe Mode, and then press ENTER.
    3. Select Microsoft Windows XP edition, and then press ENTER.

      Note In this step, edition represents the correct Windows edition.
    4. On the To begin, click your user name screen, click Administrator, and then type the administrator password.
    5. Press ENTER, and then click Yes.
  2. Reset the password.
    1. Click Start and then click Run.
    2. Type control userpasswords2, and then click OK.
    3. Click the name of the user account that you want to reset the password for.
    4. Click Change the Password, and then type a new password.

      Note If you do not want to use a password, click Remove password, and then continue to step "e."
    5. Click Change Password.
    6. Restart the computer, and then try to log on to Windows XP again

Posted on Nov 29, 2008

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in the welcome screen

press CTRL+ALT+DEL let go
press CTRL+ALT+DEL again. And let go.

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Yes, when you switch the laptop on hold down the F8 key until you see a black screen with a list of white text, one of the options will be "Safe Mode", use the arrow keys to highlight safe mode (just safe mode, not safe mode with anything) and press return. The computer will start to the welcome screen and you will see a user-name you don't normally see called "Administrator". Click on Administrator and you will find it is not password protected (in spite of the fact that the Administrator account has more access to the system than any other account!) when the administrator profile loads it will ask you if you want to continue in safe mode and you do. click start, click control panel and click on users and groups now click on your son's user account and click remove password. now click back, click on the Administrator account and click change password, the old password should be left blank and you're new Administrator password should be something at least 7 letters, numbers and special characters (!@£$%^&*) long that you can remember. Now just restart and let it start up normally, once loaded advise your son to set a password he can remember or at least write down somewhere safe.

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