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You can use Lime-Away (at Home Depot) or Apple Cider vinegar. It seems to work much better then regular vinegar. In either case let it boil if it has no element inside the water compartment, put a small clean rag inside and use a wooden spoon to clean the heavier areas. Boil it a few times, then dump it, and boil and clean with clean water twice, then put it back in service.
Pro Chef PU 100
I have received the hot water boiler, but it does not stop boiling the water. Instead of going to "Keep Warm", the machine continues to boil the water indefinitely. We left the boiler on and came back after 2 hours, and it didn't stop heating the water. Therefore, I refilled the boiled, turned off the machine, unplugged it, plugged it back in, and then turned it back on. The water continues to boil without going to "Keep Warm". I require a solution to the issue or a replacement as soon as possible.
The switch has to turn off when the water boils as the heat generated must cut off the switch. If this wont work the bimetal is not working and the switch is not responding.
You will need to replace the switch. Please contact the dealership for the spare.
check this link for spare: http://www.espares.co.uk/brands/kettles/p/1102
Unfortunately the problem is in the switch mechanism, and will need to be replaced to correct the problem. My sense is it would be cheaper to replace the kettle than trying to find somebody to repair it.
I think you would only solve this problem by cleaning the thermostat contacts, or replacing the thermostat which wouldn't be worthwhile as it's likely to be cheaper to buy a new kettle. Besides this , just getting into the kettle needs special 3 tongue screwdriver and then a certain technique to open it up without damaging the plastic parts. Im'e afraid its a throw-away world now and its not good .
Our first Smart Kettle was great and worked well for years, finally died so we bought another. Right from the first boil it seemed to boil for about 2 or 3 minutes before turning off and then either didn't boil or made beeping sounds when not being used so after a couple of weeks we returned it and it was replaced. Great. But now this new one seems to boil and boil before turning off so maybe they are just faulty now. Any suggestions?
it is very hard to get rid off ass the sediment comes from the tap water untill you boil the water you dont see this sediment and take it for granted that the water is clean but as soon as you put it in a electric kettle this sediment builds up on the element then it brakes off and floats around in the kettle most new kettles have a filter near the spout so when you pour the water out it traps it in the filter then this can be removed and cleaned but the sediment floating in the kettle is hard to get out you can clean the element and descale it and then just keep pouring water in and out of kettle till its all out but it will soon build up again there are two ways to stop sediment one is filter all the water before putting in kettle but this can be slow process so not worth doing or the best sollution is buy a kettle that has a filter by the spout of the kettle and clean this regularly hope this is some help to you............................................