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I have a portable hard drive from "Western DIgital" and I think its physically damaged and the computer wont open the hard drive

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The physically damage hard disk will not use able any more.

Posted on Nov 29, 2008

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Shouldnt think it was the cables since you got as far as you have. Could be a problem on the drive and you might want to do a low level format to make sure. Drive type should not matter. Western Digital has a low level format utility on there site. wd.com

my other thought is that for some restores you have to have the exact components present that originally came with the machine. so, unplug everything but keyboard, mouse and video. put back to original amount of memory.

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More information may be needed, however...

I'm guessing you have a SATA Western Digital Hard Drive. You will have to install the SATA drivers before it will recognize it.

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Well you hard drive is on its way out the door it sound like it has a case of the "tick tick tick" and well not fixable but if you have info on your hd that you want there is a temp solution but I will not provide it due to its nature and last resort untill we know that it is 100% the issue at hand.

do you have a Air conditioner or any heavy appliances on the same circut as the computer ?

if so then its probably due to a surge in the power causeing the hard drive to fail. which is also very common with computers.

if you have a hard drive that you can use in replacement it would be great if you are able to open the external drive up and replace it.

also check the Western Digital website to see if your hard drive is still under warrenty and if it is great it wont take long for them to get you a replacement once your old one has been sent. I have had this happen many many times of the years and alot of the hard drive company's that I have delt with have been great about the RMA that I do with them.

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I will recommend you to use Western Digital I my self alos using a western Digital and its very reliable to use , So I will go for buying that one and it will be a big help for you...

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