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I have a portable hard drive from "Western DIgital" and I think its physically damaged and the computer wont open the hard drive

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The physically damage hard disk will not use able any more.

Posted on Nov 29, 2008

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Dropped wd external drive & now not recognized by pc


Unfortunately hard drives damage extremely easily. Think of it as an old fashion record player. The needle (head) most likely damaged beyond normal repair. I had fail with less than 6 inches onto **** carpet. Sorry.

Aug 27, 2012 | Western Digital Passport Computers &...

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Western Digital 1TB My Passport Essential SE USB 3.0 Portable External, WDBACX0010BBKSN USB 2.0 Hard Drive not recognised


Hi there. Here are some solutions you could try 1. Try connecting it with a different USB cable as the present one may be faulty. 2. If you can open the casing, do so to confirm if there is a loose connection. 3. You can try this great application tool from Seagate called Sea Tool. You will need to download and install on your computer. This tool examines you hard drive and lets you know if it is totally damaged. You can download it here. SEATOOL

Sep 06, 2011 | Western Digital 1TB My Passport Essential...

1 Answer

I have a " My Passport Essential Ultra-portable


Your portable harddisk is not working because the hardisk inside is bad or damage, try to change the hardisk inside. it also happen to me and when i chage the hardisk it works.



Thanks for using Fixya

Jun 01, 2011 | Western Digital My Passport Essential...

1 Answer

My 1 tb wont work on my computer anymore i was using it one day and then it just goes off and shows up in my computer to eject but wont open or anything


Please check your USB ports and make sure that there is no shorting or over current.Usually external Hard drives gets fused under the above circumstances.Please check on other USB ports or another PC.If it doesn't responds please contact your nearest service center and ask them for a data recovery.It won't come under the warranty claim if the damage is severe.

May 29, 2011 | Western Digital 1TB My Passport Essential...

1 Answer

My computer says "USB device not recognized" when


You are likely missing the drivers. If you really need to get it open, plug it in, find the drive, right click and select explore. This MIGHT work; i'm not entirely sure.

Feb 09, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

Oct 30, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My computer wont recognize the drive or allow me to reformat my passport.


Try downloading the device driver from western digital site for your respective OS. And try formatting it with the western digital inbuilt software, which works great.

Jun 30, 2010 | Western Digital My Passport Essential...

2 Answers

WD passport fried I think. Can I reformat?


Well in this case, formatting should no be performed. the Western Digital data recovery tool should be taken a try first of all. If it doesn't help, then take the device for data recovery services if the data is really important to you.

Remember - DO keep the deivice safe from data overritten or physical damage. Regards.

Aug 13, 2009 | Western Digital WD Passport 250GB Portable...

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