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I have a Canon NP6012

It's flashing an error of E2 and 10 alternatively. I don't want to spend a lot of $ to repair..this machine has been reliable..just use for at home personal use..
Is there a way to fix?

Posted by on

  • Helen0281 Dec 02, 2008

    How would I get the glass off?

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  • Printers & C... Master
  • 1,349 Answers

E210 is a lens problem

1- check the lens make sure it is moving, turn off machine take off the glass, move the lens by hand then turn on, does it move ( it is supposed to go to a certain position "home position" and go back )
there may be a problem with the sensors( out of place or bad) or motor (rare)
2- I know that on the older Canon (analog) the lens are moved by a pully/wire, and they break you have to repair it by removing the lens. not that difficult but not easy to explain. We use to repair it by adding a paper clip to the broken part saved time a trip back out.
If you are not a tech or very handy consider paying a tech that does side jobs and offer $60.
A mom and pop runs $75 /hr and Ikon $125/hr !!!!! not including parts.

Posted on Dec 01, 2008

  • CheckitRight
    CheckitRight Dec 02, 2008

    there should be a metal plate on the left w/2 screws remove and you can take the glass off. Put it somewhere safe the glass is a special glass that has a smooth surface for the paper to slide on.

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