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Printers & C... Master
Re: I have a Canon NP6012
E210 is a lens problem
1- check the lens make sure it is moving, turn off machine take off the glass, move the lens by hand then turn on, does it move ( it is supposed to go to a certain position "home position" and go back )
there may be a problem with the sensors( out of place or bad) or motor (rare)
2- I know that on the older Canon (analog) the lens are moved by a pully/wire, and they break you have to repair it by removing the lens. not that difficult but not easy to explain. We use to repair it by adding a paper clip to the broken part saved time a trip back out.
If you are not a tech or very handy consider paying a tech that does side jobs and offer $60.
A mom and pop runs $75 /hr and Ikon $125/hr !!!!! not including parts.
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When the Power and Alarm lamps flash alternately, and P and number (error code) are alternately displayed on the LED, an error requiring servicing might have occurred.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the power cord of the machine back in, and then turn on the machine.
If the problem is not resolved, contact your Canon service representative.
Sounds like the printer head is clogged or damaged.
I believe that sequence stands for (error sending data to print head). Not sure if it can be repaired or not, its hit or miss with the canon printers.
The ip series, the heads were removable and the whole section could be replaced. Give canon a call and see if thats possible with the i350 series. Worse case you will have to replace the whole printer.
The alternate flashing of orange and green indicates a service call error, something that needs to be taken into a canon authorized service facility for repair. 4 alternate blinking of these lights indicates a problem with the purge unit, most likely requiring replacement.