Question about Office Equipment & Supplies

1 Answer

I have a Canon NP6012

It's flashing an error of E2 and 10 alternatively. I don't want to spend a lot of $ to repair..this machine has been reliable..just use for at home personal use..
Is there a way to fix?

Posted by on

  • Helen0281 Dec 02, 2008

    How would I get the glass off?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An user who is expert in 3 categories / brands.

  • Master
  • 1,362 Answers

E210 is a lens problem

1- check the lens make sure it is moving, turn off machine take off the glass, move the lens by hand then turn on, does it move ( it is supposed to go to a certain position "home position" and go back )
there may be a problem with the sensors( out of place or bad) or motor (rare)
2- I know that on the older Canon (analog) the lens are moved by a pully/wire, and they break you have to repair it by removing the lens. not that difficult but not easy to explain. We use to repair it by adding a paper clip to the broken part saved time a trip back out.
If you are not a tech or very handy consider paying a tech that does side jobs and offer $60.
A mom and pop runs $75 /hr and Ikon $125/hr !!!!! not including parts.

Posted on Dec 01, 2008

  • CheckitRight
    CheckitRight Dec 02, 2008

    there should be a metal plate on the left w/2 screws remove and you can take the glass off. Put it somewhere safe the glass is a special glass that has a smooth surface for the paper to slide on.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Copiers canon np6012 english service manual

hello, you can find the canon np6012 service manual in below link:

thank you

Jan 24, 2013 | Office Equipment & Supplies

1 Answer

Have a canon mp 240 keeps flasing P and 3 and the alarm light and on button are also flashing......what the it wont scan it wont print does any one know what this means

When the Power and Alarm lamps flash alternately, and P and number (error code) are alternately displayed on the LED, an error requiring servicing might have occurred.

Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the power cord of the machine back in, and then turn on the machine. If the problem is not resolved, contact your Canon service representative.

Nov 08, 2009 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

Canon i350 printer won't print; alternates flashing green/orange.

Sounds like the printer head is clogged or damaged.

I believe that sequence stands for (error sending data to print head). Not sure if it can be repaired or not, its hit or miss with the canon printers.

The ip series, the heads were removable and the whole section could be replaced. Give canon a call and see if thats possible with the i350 series. Worse case you will have to replace the whole printer.

Hope this helps.

Oct 25, 2009 | Canon Office Equipment & Supplies

1 Answer

My canon NP6012 flashes E001. Copier flashes and

check also the thermal fuse or switch ,no ac supply is coming to fixing heater

Jul 10, 2009 | Canon Office Equipment & Supplies

1 Answer

5C00 error on Canon iP90 printer

The alternate flashing of orange and green indicates a service call error, something that needs to be taken into a canon authorized service facility for repair. 4 alternate blinking of these lights indicates a problem with the purge unit, most likely requiring replacement.

May 21, 2009 | Canon Office Equipment & Supplies

1 Answer

Error message 5200 on Canon printer i965

Sent the printer for repair to the local Canon Service Centre.

Apr 14, 2009 | Canon Office Equipment & Supplies

1 Answer

Orange and green lights flashing alternately

If the light is orange and green flashing alternately, there might be a service error that requires your printer to be repaired. There might be an error message display.

check your ink cartridge if it is properly installed.


If it still doesn't work visit your local dealer or a computer repair shop for assistance.

Apr 06, 2009 | Canon PIXMA iP90v Printer

1 Answer

I have a canon eos450 that showsan error99 when on automatic. It seems to be related to the flash being released when going to use the camera. I is fine on the other functionsPV AV etc but not where the...

Error 99 is a generic error code and only Canon can diagnose it. But given that it occurs when the flash is set on, it must mean there is a fault with the flash circuit. You may need a technician to replace or repair the circuit. Alternatively, you could purchase an external flash if the first option turns out expensive.

Mar 29, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

5 Answers

IX4000. Resetting a Canon iX4000. What is the button combination?

orange light keep on blinking no error message promted on computer

Sep 08, 2008 | Canon PIXMA iX4000 InkJet Photo Printer

4 Answers

Canon np 6030

Replace the exp lamp and try again after an error clear.

Jun 25, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8073 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

81285 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides