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In the middle of writing a report, and printer is not recognizing the right cartridge. I have put in a new set and the right one doesn't "click" for some reason. It is printing as though I am out of ink, but that is impossible! PLEASE HELP! I have no computer knowledge but even worse, I dont have the money to purchase a new one or the know how to install it. I havent had this one THAT long so I pray you can help me!

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  • blssurhrtpre Nov 29, 2008

    Thanks SO much for trying. That completely did not work and nothing else has that anyone has offered...and you are all are very smart with printer trouble shooting, I am sure. SO... I am on my way to purchase a new one in spite of the cost...I really have no alternative choice at this point. Though, I will never purchase another HP again!!!! 2nd one I have owned that was superb until the warranty runs out! Hmmmmmm...coiuld that be the idea behind HP??!!

    Thanks again so much and the best of everything to you~



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Take the ink cartridge out and install from the bottom first. Put the bottom end in and than slide it back into place. Should "snap" in.

Posted on Nov 29, 2008


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Three possible causes -
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- your computer set up requires you log on as administrator to install peripherals if it is a shared PC.
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