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Adobe photoshop 7.0 unexpected and unrecoverable error

Installed Photoshop 7.0  successfully on  OS 10.5.5, but program will not launch due to an " unexpected and unrecoverable error". Is this OS incompatible with earlier versions of photoshop?

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Posted on Nov 29, 2008

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Photoshop file info data cannot be read. How to fix it?


hi,
when you have your document opened, look every layer to find little yellow triangle(s), witch means that there is a problem with this(those) layer(s), it can be (more often) the text layers that have fonts that you don't have installed, or a reference file that has been moved from original path.
hope you'll solve that !
cheers
mich

May 07, 2015 | Adobe Photoshop 7.0 for PC

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I installed photoshop 7.0 on my pc.when i tried to start it the error comes "could complete your request because of missing or invalid personalisation"


Errors such as this could happen when an older version or BETA (testing) version of Photoshop CS has already been installed on the computer, or when your registration information file does not get written properly or is corrupted. When there exists multiple copies of Photoshop in the Applications folder, your system and Photoshop may get confused and encounter conflict with which files it should use to verify personalization. The same case could happen if there is a BETA version of Photoshop currently or previously installed on your computer. This conflict can lead to personalization errors when launching the application.
The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder alphabetically. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.
A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it. Some troubleshooting steps which I recommend are as follows:
Solution 1: Uninstall and then re-install most recent version of Photoshop.
If Photoshop's serial number is not displayed on the bottom of Photoshop CS's sg Photoshop, you may have another version of Photoshop CS on the computer. Uninstall the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.
How to remove and uninstall Photoshop: 1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location. 2. Uninstall Photoshop from the control panel 2. Delete all Adobe Photoshop CS folder(s) in the Applications folder if there are any. 3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash. 4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: If the reinstallation did not work, download the Adobe Creative Suite Cleaner Tool at http://www.adobe.com/support/contact/cscleanertool.html
Just follow the instructions on the same page mentioned. This will help you clean out all the files of Photoshop that was installed to your system, as well as the registries that may also cause conflicts.
Solution 3: Use the ImageReady personalization file.
If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.
To Use the ImageReady personalization file: 1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 2. Open the Contents folder, and then open the Resources folder. 3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open. 4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 5. Open the Contents folder, and then open the Resources folder. 6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder. 7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.
Solution 4: Replace the Photoshop .sif file.
If Photoshop does not open without error, also replace the .sif file: 1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder. 3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open. 4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder. 6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder. 7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder. 8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.) Compile and install.

Jul 02, 2011 | Adobe Photoshop 7.0 for PC

1 Answer

Installed photoshop 7 on my laptop and everytime I start the program and click on editor, it tells me the program will automatically shut down. Is there a fix for this problem?


The error telling you that Photoshop 'will automatically shut down' is a waterd-down way of telling you there was a critical error and that it was not able to open. There appears to be a corruption in your Photoshop installation.

I would recomend uninstalling Photoshop 7 and then re-installing it again as follows:

- Click Start > Control Panel > Add/Remove Programs (or 'Programs' in Vista or Win7)
- Locate Adobe Photoshop 7 and click on it and select Uninstall.
- When it has completed, restart your PC.
- Once restarted, re-install Photoshop 7 via the CD/DVD.

Hope this helps,
-Tor

Nov 21, 2009 | HP Graphics Publishing, Design &...

1 Answer

Photoshop Elements 7 is not working on my vaio with vista 64 bit


Starting Adobe Photoshop Elements, the Editor returns the error message "Unable to continue because of hardware or system error. Sorry, but this error is unrecoverable," and the Organizer returns the error message "Interface not found."

Solution: Enable the Event log service.
1. Choose Start > Settings > Control Panel.
2. Double-click Administrative Tools, then Services.
3. Right-click Event Log and select Start.
Note: The Event Log can only be disabled in the Microsoft System Configuration utility (msconfig) under the Services tab, but should never be turned off.
Background information
The error messages "hardware or system error..." or "interface not found" when you start either the Editor or Organizer indicate a system level problem. These messages display if Event Log is disabled. The Event Log is a Microsoft service that should never be disabled.

If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thanks!

Sep 23, 2009 | Adobe Photoshop 6.0 for PC

2 Answers

When attempting to start Adobe Photoshop Elements 2, I get this message " Could not complete your request because of missing or invalid personalization information." Using a PC running XP home service pack...


OK, loads of different fixes for this, have fun.

These errors are caused when a version of Photoshop CS is already on the computer, such as a beta copy, or if your registration information file does not get written properly or is damaged. If multiple copies of Photoshop are in the Applications folder, or if a beta or tryout version is installed in addition to the regular version, the system and Photoshop may confuse which files to use to verify personalization. This confusion can lead to personalization errors when launching the application.

The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder in alphabetical order. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.

A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

Solution 1: Remove and then reinstall Photoshop.

If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.

2. Delete all Adobe Photoshop CS folder(s) in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: Remove and then reinstall Photoshop in another location.

If you uninstall and reinstall and still get personalization errors, or if you cannot locate an installed copy, uninstall any copies you find, empty the trash, and then remove Photoshop, and then reinstall Photoshop in another location that is alphabetically in front of any other installation.

To remove Photoshop and install it in a new location:

1. Move any personal files from the Adobe Photoshop CS folders on the hard disk to another location.

2. Delete all Adobe Photoshop CS folders in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Create a subfolder in the Applications folder, that is named differently from the default Photoshop install folder (Adobe Photoshop CS), and is is alphabetically in front of the other version of Photoshop, such as \Applications\aaaa\Adobe Photoshop CS.

5. Reinstall Photoshop CS and select the new subfolder (created in Step 4) as the install folder when prompted for the installation location.

Solution 3: Use the ImageReady personalization file.

If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder.

3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder.

6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.

Solution 4: Replace the Photoshop .sif file.

If Photoshop does not open without error, also replace the .sif file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder.

8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.)
Compile and install.

I know its a lot, but Adobe is a complicated program:) Source(s): http://kb.adobe.com

Aug 10, 2009 | Adobe Photoshop Elements 2.0

1 Answer

Cant use photoshop on my os 10.5 MAC


Delete or rename the Photoshop preferences file. This file is typically found on your hard drive at:

Users/ [user profile]/ Library/ Preferences/ Adobe Photoshop CS2 Settings/Adobe Photoshop CS2 Prefs.psp

(if you are using a different version, e.g. CS3, change the path appropriately).

Dec 25, 2008 | Graphics Publishing, Design & Multimedia...

1 Answer

Adobe photoshop 7.0 unexpected and unrecoverable error


I had a similar experience a while back. Photoshop worked fine for a couple years and then suddenly the same error appeared. Apparently I had purchased a "trial" software cd. Have you checked on adobe.com with your registration number to see if it's a good, clean, unregistered, etc copy?

Dec 23, 2008 | Adobe Photoshop 7.0 for Mac

1 Answer

Trouble Launching


Hello,

Did you receive this software with a camera or printer as freeware? That version is probably not compatible with your version of the Mac Operating System or the CPU you are using, one of the two. In your basic menu you may have a program called Boot Camp. This emulates Windows. If you can launch that you may be able to install your program from there, just point to the Windows version of photoelements.

Version 2.0 is discontinued and there is no support or patches for it available at Adobe. See the Adobe Notice at the end of my relpy to you. This installer version you have cannot be fixed unfortunately since patches are not available.

You can download a trial version of 6.0 that retails for 89.99 should you decide to keep it. The web page is located here. http://www.adobe.com/products/photoshopelmac/

"Adobe Photoshop Album 2.0 was discontinued on June 30, 2006.
Note: Although this product has been discontinued, it remains protected under copyright laws and the End User License Agreement.
We recommend Adobe Photoshop Elements as an alternative to Photoshop Album 2.0. For product information on Photoshop Elements, see the Adobe website"

Jun 20, 2008 | Adobe Photoshop Elements 2.0

2 Answers

Gradients and images appear jagged in Photoshop CS3


make sure u have the latest graphic card installed on ur mac, so that it matches with the compatibility of photoshop cs3

May 19, 2008 | Adobe Photoshop CS3 10

4 Answers

Photoshop 7.0


Unfortunately the "official" word is out. Photoshop 7.0, 7.0.1 is not compatible with Apple's newest Operating System, Leopard (10.5).
Adobe Photoshop versions CS (8.0) CS2 (9.0) and CS3 (10.0) do run in Leopard but may have some issues. The only suggestion I have for you is either revert back to Tiger (10,4) or upgrade your Photoshop to CS3. Adobe offers a discounted upgrade price from 7.0, CS1, CS2 to CS3 for $199. That's a lot better then paying the full retail price of $649.00. I wish I had a better suggested solution for you. You're not alone on this one.

Nov 27, 2007 | Adobe Photoshop 7.0 for PC

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