Question about SanDisk Sansa e250 MP3 Player

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Tried formatting, tried all of that.

I'm still stuck on my refresh screen. i've tried formatting it and it says unable to format. i've read other postings about this problem, and they say to convert the files or somthing to be able to format it. what does that mean? i mean, i know how to change them, but aren't there too many songs to change? or do i have to convert all the files. i'm also positive that the songs on my mp3 are either wma or mp3. damn, its really getting me mad! i desperately need help!

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Download Switch by searching for it on google...then you can change the formats of your songs to anything you like and you can change how big the file gets converted to!!! you can make them pretty small and then you can fit about 2,000 songs on a 2 GB! hope this helps! don't worry Switch does not give you spyware or viruses.. I checked! :]

Posted on Jun 13, 2007

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I had the same problem and I called Sandisk.They had me go into the files, then they had me click system. Then I had to go somewhere to enable the hidden files to be shown. They had me delete pp5500 file. My player has worked fine since. That file has something to do with drm because the tech guy asked me what subscription service I used. I use Bearshare and he was like "that's not a subscription service!" I told him that it was and he siad that file licensing is why it gets stuck on refresh. So call Sandisk they had me up and running in a couple of minutes.Of course I called at 4 in the morning when they first open!

Posted on Jan 31, 2007


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