Question about Whirlpool GD5SHAX Side by Side Refrigerator

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Freezer not freezing

I don't have heat in my house as far as central air goes and the side by side is in a part of the house that stays somewhat cold during the winter, I have found out recently as we hit a particularly cold spell that the ice cream in the freezer is getting soft, I turned the freezer now to it's coldest setting to see if that helps, if not can you tell me what the problem might be? The fridgerator isn't but about 5 months old. Sincerely Willy

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Callum If you refrigerator is about 5 months old it is covered under full manufacrurer warranty. I beleive you do not want to void this warranty, so do not attempt to do any repairs and call the warranty service. Gendos...post back

Posted on Jan 17, 2007

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