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Gateway mx6930 laptop freezes up every 10 minutes - keyboard and mouse become inoperable

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Perform the steps given below to increase you system performance.

Uninstall all unwanted software.
To uninstall software:
Click on Start -> Settings -> Control Panel -> Add/Remove Programs

Select the software (one at the time) from the list and click on Add/Remove button and follow the online screen instructions.

Erase unnecessary files in the windows temporary folder.
Double Click My Computer.
Double Click the drive where windows are installed. This is typically drive C.
Double Click the windows folder. This is typically C:\Windows.
Double Click the temp folder. This is typically C:\Windows\temp.
Press control A to select all files and folders.
Press the delete key.
If confirmation is asked to delete these files choose yes to all.


Defragment hard disk.
Close all applications.
Disable your screen saver.
Disable all the programs on the taskbar if possible.
Click Start.
Click Program.
Click Accessories.
Click System Tools.
Click Defrag.
Select the drive to defrag. You should defrag every hard disk on your system. This process can take quite some time.
Click Ok.
Enable your screen saver.


Remove Startup programs (if you know what you are doing)
Click Start
Select Run
Type msconfig in the text box
The "System Configuration Utility" window will open

A list of programs will be shown each having a checkbox to the left of the name.
Click on the checkbox to enable the program (so it runs when windows boots) and click a second time to Uncheck the box to disable the program (so it does not run when windows boots).


Set the size of the virtual memory (swap file) to a constant optimal size.
Right click My Computer
Click Properties
The System Properties window lists the amount of RAM in your PC
Click Performance
Click Virtual Memory
Click Let me specify my own virtual memory settings
Click the arrow next to the hard disk.
Here are some guidelines to choose the best location for your virtual memory file
a) Select the quickest hard disk.
b) If you have, two hard disks that are similar in performance select the hard disk that does not contain Windows system files (usually C:).
c) Make sure the drive has free space equal to at least twice the size of the recommended swap file size.
d) If the partition is on the same physical drive, select the partition in alphabetical order. For example, if you have one 20GB hard disk and you partition it into two 10GB partitions drive C & D) You should pick Drive C over Drive D if meets all the guidelines of a, b & c.

Set the Minimum/Maximum to: With large hard disks settings at least 128mb or 256mb swap file should be sufficient in almost every situation.
Note: The amount of RAM plus the size of the virtual memory file is the maximum amount of RAM you can use at once.
Click OK.
After setting the size of the virtual memory file windows will display the following message. You have chosen not to let windows manage virtual memory automatically.
Click Yes.
You must restart your computer before the new settings will take effect. Do you want to restart your computer now?

Click Yes


Next :-) please vote if this help you

Posted on Nov 29, 2008

  • Teis Thomsen
    Teis Thomsen Dec 05, 2008

    When less than a quarter feel the need to vote for the effort some of us at FixYou offer, I think to myself, ”is it worth it”.

    They get help, and do not care to thank you; “thank you” do not cost a dime, so why????

    /Teis

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The problem of freezing is due to Energy Saving setting in Windows 7 or Vista.

Posted on Dec 27, 2009

  • bio2 Dec 27, 2009

    The freezing problem is due to Energy Saving setting in Windows 7 or Vista. Disable the setting and no freezing.


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1 Answer

My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

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This is an indicator that the rams is damaged. Its not the mouse that freezing its the entire system keyboard etc,

the solution is to replace the rams. Open the side panel, remove the memory module (rams), Its located in a slot held together by 2 clips its a circuit board, thin and long in a slot cant miss it. But the exact same one and replace it.

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Hi my Dell OptiPlex GX270 turns on but when it comes on it freezes but i cant be sure its frozen because my mouse and keyboard wont connect I orginally bought a wireless mouse and keyboard and it wouldnt...


Hello,
First off, try going to BIOS. Usually you have to tap either F2 or Delete on dell computers while booting up to enter BIOS. If you're successful, and you're in BIOS, observe for a few minutes if it will freeze while in BIOS. If it doesn't then you might need to reinstall windows. If it freezes in BIOS as well, then there's a hardware malfunction/problem. That will be the time to have a technician check the hardware on your desktop.
Regards..

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Try using a PS/2 keyboard and mouse, not a USB. That usually does the trick, so you can get into the BIOS and change the settings to accept USB keyboards and mice.
Good luck!
Thank you, -Larson Custom PC Team

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1 Answer

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there is a bottom that rests the key board and the mouse and detect them from the usb blug try to press this bottom and detect the keyboard and the mouse

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First I would replace the batteries. I had the same problem a couple of years ago. The solution for me was getting rid of McAfee AV. To check if it is your problem, use CTL-ALT DEL to turn McAfee off and see if that gets rid of your mouse freeze ups.

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Wireless keyboard and mouse freeze and become completely inoperab


Its probably a compatibility issue with the hardware. The best is to use cabled mouse and keyboard.

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After i've turned on my computer, and used it for about 5 to 10 minutes, the computer freezes and i have to turn the computer off. when my computer freezes my mouse usually does not freeze. sometimes i'll...


You can start by uninstalling the program you installed before this started happening. You can also do system restore which you'll find in start>accessories>system tools.
If nogo, try disconnecting devices on the back of the computer except the keyboard, mouse, monitor and power. Turn the computer on without them. If the issue disappeared, reconnect what you unplugged one at a time until you find the culprit.

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Computer mouse freezes


Are they wireless or wired mice? Also try a different port. If using USB, try the PS/2 (adapter may be necessary )

Let me know how it goes..

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Does not sound like a memory problem. Usually the machine just crashes. You can run memtest86 to really exercise the memory on your machine. Download (for free) from http://www.memtest.org/#downiso. You have to burn the image to a CD-ROM then boot from the CD. Let it run for a couple of hours and you'll know if you have a memory problem.

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