Question about LG DLE5977 Electric Dryer

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Help. My LG electric dryer, DLE5977 is not working

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  • donna791 Dec 02, 2008

    My 5977 dryer stopped heating. It comes on and the drum turns, but it does not heat up. I contacted service for repair. The tech arrived, turned on the dryer, vertified it does comes on and reached over the dryer to the power cord, which was melted and discolored. He states I need to contact an electrician to have the electric repaired and he will order an elctricial cord. I contacted an electrician, his first question was...how many times did the curcit breaker trip. When I told him the breaker never blew, he stated it sounds like the dryer shorted out. All this from a 26 month old dryer. Is this a defective unit? LG states they are aware of an issue with mis-wiring by the techs on the power cords. Once I repair the electric, purchase a new cord, I will still need to solve the orginial problem of the dryer not heating. Please help!

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Basic electronics tells us that if the cord was melted, the breaker is primarily responsible for keeping that from happening. It is extremely unlikely that the dryer caused this, although exposed wiring could have caused an arc that would have melted the chord, but then the breaker should also have tripped. You should definately have the breaker checked and or replaced first.

From there, if the breaker repeatedly trips, or the dryer won't heat, then the dryer is at fault.

Hope this helps.

Luke

Posted on Feb 20, 2009

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Hello berkyiu2002,
I'd be happy to assist you but an you elaborate on what happened? I can only assume you checked the basics...such as the circuit breaker has not tripped to the receptacle your dryer is plugged in to.. and the cord from the dryer is plugged in to that receptacle properly.. otherwise, please tell me what happened and when it last worked...
Regards,
Rick

Posted on Nov 29, 2008

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