Question about Dell 922 All-In-One InkJet Printer

1 Answer

Printer prints documents with gray-shaded background

After changing both print toner cartridges because the previous ones had expired, I installed two new Dell toner cartridges. Now, documents print with a gray shaded background. I've never experienced this before. Has anyone else had this problem? I've done some troubleshooting--used the utilities: aligning cartridges, and cleaned the printer nozzles. Neither seems to have changed the improper behavior.+

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Dell Master
  • 2,015 Answers
Re: Printer prints documents with gray-shaded background

Check the mode of printer is i grayscale or in colour mode. bye

Posted on Sep 24, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Why do copies have gray background?

Is the problem the same printing from pc ?
If yes the problem is in the toner cartridge .
If no the problem is in the scanner .

Feb 01, 2016 | HP Laserjet M2727nf Multifunction Printer

1 Answer

I just changed the toner cartridge on my hp laserjet 1020 and now the entire background of each print has a very fine gray tone

put the old cartridge back in and run, did the grey background go away? More then likely just a defective toner cartridge you simply need to replace again and if the company you bought it from is reputable they should give you a new one at no more cost to you... If this helps please mark as FixYa! please... Get Paid To

Aug 04, 2011 | HP LaserJet 1020 Printer

1 Answer


If the black toner cartridge (Q6000A) is not original, problem with the doctor blade, bad calibrated.

Use Original cartridges?

See This:

The amount of background toner shading becomes unacceptable.

1.The media might not meet HP specifications.
  • Use a different paper with a lighter basis weight.
2. Use a different paper with a lighter basis weight.
  • Check the MFP environment.
3.One or more print cartridges might below. If non-HP print cartridges are used, no messages appear on the control panel or in the HP ToolboxFX.
  • Replace any low print cartridges.

Aug 03, 2011 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

I have one problem with hp laserjet P4014n printing all paper black. the background is black all but word are showing can someone help me in this

If your background is "Black" it's going to print it all black, change your background color to "Gray" and your machine will then print a gray background instead of black. Also note that when you print a black background your toner life expectancy will be no where your expected yield ratio is. Average yield is 5% for X (X meaning size of cartridge) amount of printed pages. If your printing a black background your utilizing 100% yield coverage. Not sure if this is the answer your looking for. However basic black and white printing with a black background will print the page completely black.

Mar 01, 2011 | Printers & Copiers

1 Answer

Why does printed page have gray shaded area on left side of the page and vertical gray stripes on rest of the page?

The drum unit on your printer is probably the cause of this. Try replacing the toner cartridge (drum is a part of the toner)

Feb 14, 2011 | HP LaserJet 4L Printer

1 Answer

HP Photosmart c4480, prints black where gray shades exist

try cleaning the printhead your printer seem to have an image quality issue

Sep 23, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

2 Answers

Recently changed the black toner cartridge in the Dell 3110cn printer. This past week when I print the entire page is being printed with a shade of gray. I think the toner cartridge has leaked toner and...

This could be a drum problem, the drum is part of the toner cartridge in this printer.

If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.

If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.

If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.

The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.

Apr 19, 2009 | Dell 3110cn Laser Printer

1 Answer

Paper turns gray

it is written in the Manual:

If the amount of background toner shading becomes unacceptable, the procedures described below may help to clear the condition:

* Increase the density setting. This will decrease the amount of background shading.
* Change the paper to a lighter basis weight.
* Check the printer's environment' very dry (ow humidity) conditions can increase the amount of background shading.
*Replace the toner cartridge.
*Replace the transfer roller

i hope it can help.


Mar 28, 2009 | HP LaserJet 4 plus Printer

1 Answer

New toner prints very light. No setting changes on printer.

I had a similar problem, it turned out to be a cheap toner cartridge. Replaced it with an HP cartridge and have had any problem since.

Mar 23, 2009 | HP LaserJet 4p Printer

1 Answer

Gray background


if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.

good Luck

Let em know if this helps.

Jan 29, 2009 | HP LaserJet 1200 Printer

Not finding what you are looking for?
Dell 922 All-In-One InkJet Printer Logo

261 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers


Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides