Question about Dell 922 All-In-One InkJet Printer

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Printer prints documents with gray-shaded background

After changing both print toner cartridges because the previous ones had expired, I installed two new Dell toner cartridges. Now, documents print with a gray shaded background. I've never experienced this before. Has anyone else had this problem? I've done some troubleshooting--used the utilities: aligning cartridges, and cleaned the printer nozzles. Neither seems to have changed the improper behavior.+

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  • Dell Master
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Check the mode of printer is i grayscale or in colour mode. bye

Posted on Sep 24, 2007

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Posted on Jan 02, 2017

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Use Original cartridges?

See This:

The amount of background toner shading becomes unacceptable.

1.The media might not meet HP specifications.
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Why does printed page have gray shaded area on left side of the page and vertical gray stripes on rest of the page?


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Recently changed the black toner cartridge in the Dell 3110cn printer. This past week when I print the entire page is being printed with a shade of gray. I think the toner cartridge has leaked toner and...


This could be a drum problem, the drum is part of the toner cartridge in this printer.

If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.

If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.

If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.

The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.

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1 Answer

Paper turns gray


it is written in the Manual:

If the amount of background toner shading becomes unacceptable, the procedures described below may help to clear the condition:

* Increase the density setting. This will decrease the amount of background shading.
* Change the paper to a lighter basis weight.
* Check the printer's environment' very dry (ow humidity) conditions can increase the amount of background shading.
*Replace the toner cartridge.
*Replace the transfer roller

i hope it can help.

Regards,
sabeteh


Mar 28, 2009 | HP LaserJet 4 plus Printer

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New toner prints very light. No setting changes on printer.


I had a similar problem, it turned out to be a cheap toner cartridge. Replaced it with an HP cartridge and have had any problem since.

Mar 23, 2009 | HP LaserJet 4p Printer

1 Answer

Gray background


Hi,

if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.

good Luck

Let em know if this helps.

Jan 29, 2009 | HP LaserJet 1200 Printer

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