Question about Microwave Ovens
A microwave can be dead
for many reasons.
It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.
If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.
If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.
Then when it cools, it closes the circuit and allows power through again.
When checking TCOs or thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.
If the cavity thermostat needs to be checked or replaced you'll need to pull the oven from the wall.
You can download GE owner's manuals and installation instructions here.
If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.
If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.
If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.
If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.
If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you'd want to scan and e-mail or copy and fax the mini-manual (or at least the "schematic diagram page) to me, I'd be happy to make more precise suggestions.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 05, 2015 | GE Profile Advantium 120 Above-the-Cooktop...
Mar 02, 2015 | GE Advantium 120 Convection/Microwave Oven
Sep 14, 2010 | GE Advantium 120 Convection/Microwave Oven
Apr 11, 2010 | GE Advantium 120 Convection/Microwave Oven
Feb 07, 2010 | GE Advantium 120 Convection/Microwave Oven
Dec 29, 2009 | GE Advantium 120 Convection/Microwave Oven
Aug 07, 2009 | GE Monogram ZE2160SF Convection /...
Mar 13, 2009 | GE Advantium 120 Convection/Microwave Oven
198 people viewed this question
Usually answered in minutes!