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When i got this washer the power unit was stuck i got it freed once but it has been sitting for 2 years now and it is stuck agian and i can not get it freed. What can i do to fix it.
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a brand would really help me answer your question,most machine have a bolt down the centre of the agitator undo that to remove it,if the round disc type which is called a pulsator the is a plastic cap in the centre remove with a screw driver bolt is under that you may need a couple of screw drivers under it to pop it up
1. try unplugging or flipping circuit breaker, wait 10 secs, hold in power/on button for 5 secs, plug back in and see if it resets.
or
2. try tapping on door lock position on front of unit and see if it unlocks unit(lock stuck). hit it hard with palm, but not enough to dent or damage
Most likely this is a problem with the main cycle knob, if for some reason the knob is not fully pulled
out, it just won't work, only fills with water, and the timer is the responsible one for the draining, but
the timer itself is not at fault, have your main knob selector switch checked.
This machine uses an auto-adjust for the back portion and they tend to get stuck. Since it sits on a common chassis, insert two standard legs in the back. There are threaded holes that the legs go in. Rebalance the machine. Your problem should stop.
Check to make sure your drain hose has a loop at least as high as washer top. If the drain hose is not looped higher than tub water will continue to drain and it won't stop filling. If it doesn'y reach the correct fill level it won't agitate.
Joe, ds is a door lock malfunction. The door lock latch shows closed and the door switch shows open. Try this, unplug the unit for 60 seconds and see if the error comes back. If it does, with the power on press and hold the chime and xtra rinse pads together for 3 seconds. This will put it into the service mode. Once in the service mode press the chime button again to unlock and the temperature pad to lock. See if they operate. If still no luck you are going to have to do some tests on the door lock switch to see whats happening. You do have a 2 year warranty on these parts and being that it is only a year old, tell them to throw in the labor....Catriver...post back.
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