When washing , the drum spins but the water is still in the washer. When we first learned of the problem we smelled something like burned rubber but the belt was fine and it would drain some times. I did some trouble shooting and it is not the drain hose not the belt that turns the bottom of the drum or the switch.
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this is what i found on the internet. WHAT'S CAUSING A BURNING SMELL IN YOUR WASHING MACHINE?
If you notice a burning smell in your washing machine, the cause could be any number of things. Regardless, this is one smell you shouldn't ignore. It's important to quickly diagnose the problem and find the solution.
The Burning Belt Smell
Many top loaders are direct drive. This means they do not use a belt. The motor is directly connected to the transmission.
In Whirlpool and Kenmore models there is a rubber coupler between the motor and transmission that takes much abuse. It's very common for the fingers or the rubber itself on the coupler to break. A clicking noise with no spin or agitation along with a slight rubber smell are symptoms of this problem.?DIY repair is possible. Older models may also have belts that can be tighted or replaced
The new Whirlpool or Maytag washer can often be fixed without calling for repair.
To work on a top load HE washer pull the empty unit away from the wall. Drape a small rug or towel over the control to minimize damage to the wall and the panel. Lean the unit against the wall and the bottom will be clearly visible. Lie on the floor and note if there are rubber pieces or shavings under the washer. The belt may be rubbing against a plastic guard attached to the motor. The solution is actually quite simple: If the belt is shredded or worn you need to replace it. You can call a repair person or, if your washer is under warranty, the manufacturer. Or, if you or someone you know is handy, you can do it yourself!
If your washer smells. The first thing to do if you notice an electrical smell in your washing machine and not a rubber burning smell, is to unplug the machine and call the manufacturer or a repair person.
An electrical burning smell may also be caused by a water leak coming into contact with electrical wiring. Both are major concerns and should be addressed immediately. A water leak can cause structural damage in your home and can short out the electrical wiring in your washer and cause additional damage to the machine.
Another more likely cause of a burning smell in your washer is overloading. Adding too many clothes to your washing machine can stress the motor or transmission, causing them to overheat or malfunction and emit a burning smell. For top load washers, overloading can cause the agitator to freeze or malfunction, stressing the drive belt and causing friction, which could emit a burning rubber smell.
To prevent overloading, know the size of your washer. They are measured in cubic feet. In addition, know how many towels, pants, shirts, and other items you can safely load. When it doubt, do smaller loads. Not only will this prevent overstressing the machine, it will also ensure clothes are thoroughly cleaned and rinsed.
or go to this link might help you to find out more.
The drive motor which spins the drum is connected to the drum by a rubber belt. Sounds like the belt is burned through. Make sure you can spin the inside tub by hand to verify that the tub can turn freely before you replace the belt. The hum is from the drive motor just spinning freely.
The usual cause of smoke coming out of drum is that the heater element has come on or stayed on with no water in the drum
Try it on a spin cycle only, if smoke still comes out of drum, then could be a faulty pump, or main motor is burning.
the drum should run free if not the bearing have gone and seized they will need to be replaced. hear is a video there are others you can find the bearing kit on line using the model number https://youtu.be/WGolkFlgl3Y