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ITunes upgrade won't synch my iPhone

Ever since upgrading to 8.1.2 from 8.0, it won't sync. PC comes up and recognizes that a USB device is attached, and asks me to select the way it will be used (open with explorer, photo manager, etc.). It did NOT do this before. I tried Apple knowledge base solutions but no luck. Uninstalled Itunes, cleaned out installation files, got rid of mobile manager files, deleted drivers. deleted directories, etc all as per their instructions for this project, and then did an iTunes reinstall. No dice - iTunes still won't see the device, but will Windows still does.
Anyone have an idea how to do a hard-reset on the iPhone itself? Maybe that would work. I have a recent backup on iTunes that I could use to get it going again

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  • Anonymous Mar 20, 2009

    Many people are having this same problem, that was caused by the 8.01 update, the ipod will not be reconized after the update, I would hold off on wiping everything out, until you get your itunes working right first. I have a few differnat ipods and itouches, and none of them will snyc now, I hardly believe they all went out at the same time, will need to be something with the new itunes

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  • 11 Answers

To do a hard reset, hold down the home and screen on/off buttons until the Apple logo reappears.

Posted on Nov 29, 2008

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How to Transfer Contacts from iPhone to Computer Using iPhone Contact to Computer Transfer?


Using iTunes to sync iPhone contacts to computer with the Address Book is a commonly used method among iPhone users.
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http://www.leawo.org/tutorial/how-to-transfer-contacts-from-iphone-to-computer.html

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Make sure iPhone is charged. Connect to a USB port and look for the lightning bolt battery icon in the upper right. If you don't see this icon, then iPhone is not charging. The battery will charge to 80% in an hour.
Note: If you put your computer into sleep mode while iPhone is connected via USB, iPhone may not charge.


This screen means to keep iPhone connected so it continues charging. Please note:
If iPhone is not sufficiently charged it will not show up in iTunes
Use a high-power USB port such as the one on your computer, or use your iPhone AC adapter.
Don't use the USB port on your keyboard because it is a low-power port and iPhone will not charge.
Make sure you are using USB to charge. Accessories that use FireWire to charge are not supported with iPhone.
If you see the red part of the battery image flash three times and then the screen goes black, it means that iPhone is not receiving power to charge.

If the above steps dont resolve follow the following steps :
Retry with a different USB port.
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Don't use the USB port on your keyboard because it is a low-power port and iPhone will not charge.

If the above steps dont resolve follow the following steps :
Restart

Try restarting iPhone. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone on, press and hold the Sleep/Wake button until the Apple logo appears.

Does iPhone appear frozen or stuck? Try pressing and holding the Home button for at least 6 seconds to close a frozen application. Then try restarting iPhone again.

Note: If that doesn't work, try restarting your computer.
If the above steps dont resolve follow the following steps :
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Reinstall iTunes 7.7 or later.
Get the latest version of iTunes (7.3 or later) from http://www.apple.com/itunes/download/

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JAF

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