Question about SanDisk Sansa e250 MP3 Player

3 Answers

Synchronize to continue your music subscription message

I have deleted and redownloaded music from an online source, and I have also deauthorized and reauthorized my device. However, I keep getting the "synchronize to continue your music subscription message on my device." I'm beginning to think that the problem is with my device and not with the online music source. I would appreciate any help you can give me with this issue.

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  • gifthorsley Feb 04, 2009

    same here.....Sandisk and Rhapsody are no help...they jut keep telling me to format.....having to do this every month is about to make me (gasp) go buy an ipod!!

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3 Answers

Hey the guest posting on jan 27 gave a pretty good solution
it worked for me!
thanks!
=DDD

Posted on May 16, 2008

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I really need help with this because i might as well throw mine away because this is not helping me a bit if u can help me please email me at joshcmoss@gmail.com

Posted on Feb 11, 2008

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I received the same error message. When you download a file from a subscription service, such as an audio book from a public library, you usually have to open the file on your computer first, which I believe, "activates the subscription" with the appropriate license. Some of the services pop up a screen telling you that your license is activated, but others, such as Overdrive, seem to do this automatically. When I downloaded a book and transfered it to a Sansa c240 mp3 player, I received the "synchronize" error message, but when I went through the above procedure and transferred to the mp3 player, no problems, and no error messages. farrell@comcast.net

Posted on Jan 24, 2007

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1 Answer

I have a message on my sansa clip that I want to get rid of so that I can continue to listen to my book. I can't listen till this is straightened out. It says synchronize to continue your music...


Audible books are protected, you can copy them into device, but you can't play them (...subscription...appearing ). You must use audible manager to sync audible books.
You should delete audible books that make pop up a message " synchronize to....", otherwise, your device always pops up the message when it meet the audible books.

Apr 06, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

NOt playing songs says(synchronize to continue your music subscri


If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Synchronize to continue your music subscription


The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.

Good luck!

-Tha Mp3 Doctor

Feb 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My computer doesnt recognize my MP3


How to get rid of the "synchronize to continue music subscription" message if it just appears out of nowhere on your player- this fixed mine when it gave me that message:

delete the STORE.HDS file in the system/wmdrmpd directory of your sansa (optional)

import your protected songs into WMP, and resync your protected music (with WMP) in MTP mode

play a protected song and let it rebuild the store.hds file (you will experience severe lag for about 15 seconds as it rebuilds) and the music should play.

I got this from anythingbutipod.com
Source:
http://www.anythingbutipod.com/forum/showthread.php?t=11233

Aug 20, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize to continue your music subscription


please use the windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.

Have a nice day!
tc

Jun 13, 2008 | SanDisk Sansa c200 MP3 Player

2 Answers

Synchronize to continue your music subscription


it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

Mar 25, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Synchronize to continue your music subscription


Maybe you should mention that if you format, it will delete all your songs?

Mar 18, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Error Message


You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Synchronize to continue your music subscription


Do you have an account with Rhapsody? The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service. Best of Luck.

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

"Synchronize to continue your subscription"


To get rid of that message, you need to connect your Sansa to your computer and open the Rhapsody software to "deauthorize" your Sansa (assuming that you're not going to be using the Rhapsody service). The following URL gives you two options on how to deauthorize your device (look at the bottom section of the page): http://home.real.com/product/help/chandler/en/instruction/auth_deauth_pd-textonly.htm

Jun 29, 2007 | SanDisk Sansa E280 MP3 Player

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