Question about Kenmore Elite 45986 Front Load Washer
I have two issues with my washer, one is that I get the SUD error message even when very little soap is added and second the estimated timer shows one minuet when it runs for another 30 minuets?
A BEST AND DETAILED SOLUTION TO CODE F2 AND SUD ERROR MESSAGE.
If you are getting an F2 error message or a SUD error message, and are observing some water in the tub that is not draining at end of cycle, and your washi cycle is taking a lot longer that normal to complete,then here is what to do.
This solution is easy, and will take no more that 15 minutes, from start to finish, and most of that time is in the --prep-- (getting tools, towels, etc.). This WILL save you a expensive service call.
There are 3 small 9/32 hex head screws that hold the front panel on. The front panel I'm speaking of is --below-- the washer window.
These screws can be found::
a. if you have the optional washer storage drawer unit,, they can be found by opening the drawer, and observing the 3 screws (left, middle, and right side, that hold the front panel on.
b. if you DONT have the optional drawer assembly, then they are found on the front, bottom, of the washer, again holding the front panel on the washer.
1. unscrew the 3 hex head screws (9/32 socket or nut driver size)
2. lower/remove the front panel, and set it asisde on some towels, so as not to scratch the front panel.
3. get something now to soak up at least a gallon of water that WILL empty onto the floor.
4. observe large WHITE drain cap, at front center of washer.
5. unscew white drain cap --WARNING-- lots of water WILL drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
6. clean out the front and bottom of the filter trap. I'm sure lint, and gosh knows what else have cloged some of the holes
7. wipe out the inside of the housing for the filter trap (observe lots of -gunk- there too).
8 put back in filter trap, tighten white cap, and put front panel on washer with same 9/32 screws you took off earlier.
Now I ran a test --express wash-- cycle, just to be sure all was OK,, and it was.
Now go get your wife and have her complete that laundry that was waiting for the washer to get repaired. OK sorry,, maybe you should just do the laundry your self, and get some points later.
Hope this step by step was helpful... Have a great day.
Washer Guy in Kansas City, MHE
Posted on May 05, 2008
WE WOULD LIKE TO THANK YOU VERY MUCH FOR YOUR ADVISE OUR WASHER HAD THE SUD CODE POPPING UP AND WOULD NOT COMPLETE THE RINSE CYCLE. WE TOOK OFF THE 3 SCREWS ON THE BOTTOM COVER REMOVED THE FILTER AND THERE WAS LENT AND LITTLE BIT OF EVERYTHING ELSE. WORKS LIKE A CHAMP. THANK YOU ONCE AGAIN.
Posted on May 07, 2008
There are some rubber tabs that hold the filter housing in place if you unlatch these you can have a bucket ready to collect all this water - especially if your washer is on a pedalstool. No more towels to wash after cleaning the filter. Make sure you reattatch the rubber tabs.
Posted on Sep 07, 2009
If you think you fixed it and the codes come on again...look further behind the filter. Mine worked good for a couple of days and then stopped working again. I looked further and found an entire sock that was not easy to get out! I think I will check it again after a couple loads and see what else comes out!
Posted on Feb 23, 2013
Just completed this repair on our machine and when I cleaned the filter housing like so many others found 3 - 1 washer/dryer sheets, coins, dollar bill etc. I took the pump out completely out to be thorough in cleaning, out of curiousity I removed the black rubber boot attaching the bottom of the drum to the pump housing and sure enough there was even more trapped up in there, it seems as if there is a bar that goes across the drain hole for stuff to get caught up on. Hopefully this extra cleaning step assures me not having to return to clean out the filter any time soon. (to remove the boot there are spring clamps on both sides that need to be removed) I used a pair on vice grip pliers to compress the spring loaded clamps to remove them.
Posted on Jan 31, 2011
Man let me tell ya!! The advise to take the 3 screws off and clean out the lint trap is AWESOME!! Worked like a charm. One thing is for sure, there is alot of water that comes out of there so make sure you have PLENTY of towels. Beware though, the cover plate is a pain to put back on as well as the 3 screws. I got it after a few tries, but everything worked out perfectly! Thanks a BUNCH!!!
Posted on Nov 01, 2010
I don't have a solution but I followed the advise here because I was getting the Suds and F2 error code to the point that the machine would not get past it. anymore.The advise worked like a charm!!!! Thank You! The culprit was baby socks and lint. You saved me a trip to the laundermat and a repair bill. By the way, make sure you have lots of towels on hand because a lot of stagnent smelly water comes out when you remove the white plug.
Posted on Mar 05, 2008
Had a problem with my HE3 washer. Have tried for over an hour to get this fixed. Checked the drain and filter and found a color catcher in there. Our warranty just ran out so you saved not only our week-end but a ton of money. Thank you. Hope we can help someone out someday with a fix.
Posted on Nov 24, 2007
THANK YOU for the fix to this problem. saved us a ton of money. We used a shop vac to suck up the water as we undid the drain cap and that worked very well, esp since we had a lot of water stuck with the load still. and for the dumb ppl like me out there, the drain is the white circle thing right in the middle. you unscrew the cap and then pull the filter straight out.
Posted on Nov 08, 2007
Thank you for your suggestion! FYI be sure to have a good amount of towels handy to absorb the water that will empty when you remove the cap off of the drain. I found a small sock, some pen caps, and a lot of lint. Thank you so much! As a single mother of three, a service call can mean the difference between eating cheese sandwiches all week and eating right.
Posted on Sep 29, 2007
A small quarter to half turn of the white drain cap and a wet vac pointed to the bottom of the cap and there is no water mess. Took about five minutes to suck up the trickle out of the cap. Awesome and super easy solution! Thanks.
Posted on May 28, 2013
Thank you for the useful info. I got a he4t that suddenly showed the Sud error. I followed your instruction, got lots of towel ready and opened the drain cap. Although I didn't see anything blocking the filter, I cleaned it anyways. After putting everything back, the thing is working again. Thanks again!
Posted on Dec 21, 2012
BE CAREFUL WHEN REINSTALLING THE LARGE WHITE DRAIN CAP. THE OUTER PORTION OF THE CAP IS DESIGNED TO SPIN INDEPENDENTLY OF THE INNER FILTER TRAP. IT IS DESIGNED THIS WAY TO KEEP THE FILTER TRAP AT THE BOTTOM OF THE RESERVOIR. IF THE FILTER TRAP IS ORIENTED INCORRECTLY OR CROSS THREAD THE WASHER WILL STILL SHOW THE F2 CODE.
Posted on Oct 19, 2010
My kenmore elite washer he4t shows 06f, what does that mean?
Posted on Sep 09, 2010
Wow, this was so easy. Thank you for the solution. The washer is working like new again. I was afraid I was going to get stuck with replacing some control board that would end up costing me a fortune. Plus now I have the satisfaction of doing it myself. It is always a great feeling when you can fix a problem like this on your own.
Posted on Sep 09, 2010
My machine was taking forever to complete a load(would start spinning, then slow down, then try again, over and over) and I got an occasional SUD code.Thanks washerguy for the detailed solution. Guess what I found in my filter? Three Purex 3-in-1 laundry sheets(along with a few other things). I wonder how many other service calls have been made because of these making their way out of the drum? I have emailed Purex to see what they have to say.
Posted on Mar 18, 2010
I found 2 kids socks, about a 2" ball of gunk in the filter and a drill bit that wedged the drain ball closed. Thanks a million KCwasher giy, you saved me a lot of money........
Posted on Mar 15, 2010
The tip worked like a charm to fix washer.
A helpful tip, instead of using many dirty towels and worrying about the clean up afterwards, borrow a wet vac and have it running as soon as you remove the lid on the filter. The vac fits perfect inside the filter and not only reduces the 4+ gallon of stagnant water on the floor but also helps clean the remainer of the water tubing out.
Thanks again for helping with this issue washer guy!
Posted on May 17, 2009
I, being the appliance repair guru of the house, did all of this about a week ago. I had also noticed a rattle sound in the pump area. It's starting to make the same noises again, and is not spinning out. I've checked the little storage area and it's clear. Could this be the pump? I've also checked the drain tubes that go up and out the back, and they're clear.
Anyone else come across this? A new pump is a little over $100, so not that bad, and the work doesn't look too hard. BUt I'd rather not deal with that if I don't have to.
Posted on Jun 06, 2008
Wow this is great! I found coins, 1 child sock, 1 infant sock, a stick on nail of my daughters, a few tags and even a plastic tie. Some plastic from who knows where and sand!
Thanks so much for saving me a tech call!
Posted on May 25, 2008
Wow!! I thank you all!! I was just about to freakin snap and take a crowbar to my kenmore!! Your advice seems to have fixed everything! I bow down to you all!
Posted on May 06, 2008
Best Solution - Worked
This one worked for me. We had Baby Wash cloth in drain blug. Now we do not have SUD message and it runs for approx. 1 min when it says 1 min remaining.
Thanks a lot.
Posted on Mar 06, 2008
F2 and SUDS problem gone after trying the drain clean-out
Thanks for the tip!!
Posted on Jun 20, 2007
I just had the same problems. My washer is 16 months old - but used daily! I took off the bottom, front panel of the washer (there are 3 little screws on the front bottom). I opened the drain and found it to be clogged with *a lot* of Shout Color Catchers (and a small amount of fuzz). I have been happily doing laundry since without the SUDS and F2 error!
Posted on Feb 13, 2007
This saved me a TON of money...I found a sock and two dimes!! JUST MAKE SURE YOU HAVE LOTS OF TOWELS...Thanks a bunch
Posted on Dec 01, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
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Here's a link to this great service
Posted on Jan 02, 2017
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