IT WAS WORKING FINE , THEN IT WOULD NOT LOAD PAPER I HAVE TRIED DIFFERENT SIZE PAPER , STILL WANT WORK
I DID NOT HEAR ANY SOUND THAT MAKE ME THING A GEAR HAS STRIPED.
SHOULD I REPAIR THIS OR GET ANOTHER
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If the paper size is correct in the printer and the printer and it's possible to print off a test print in both the printer control screen or directly from the print driver utilities if that works then the only thing I can suggest is the item you want to print is defaulted to a different size. i.e. Check that the word processor your using is set to the size you have in the printer. Imperial size pages will look very similar on screen as does the A4. Printers don't automatically fix paper print sizes you just have to check and recheck for differences. Removing the tray only reafirms to the printer that the size might be incorrect and your going to fit the correct size.
As for the red light all printers behave differently in certain error conditions. Have you also tried to print out something you printed at a time the printer was working correctly. In other words try printing out a different file. Maybe, trying to print off a test print of one line of the alphabet, and then go from there.
Hello, if the message add paper related with specific paper size i.e. add A4 paper in drawer, first you need to check is the paper senzor in drawer set to correct paper size - it is blue circle with markins of paper size. Second thing under printer driver properties on PC check if the correct paper size is choosen.
I had the same cr@p of the problem yesterday. The problem was not in
the paper. You have to do 2 simple things, from which one will solve
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrect
paper format. Solution is very simple. Open MS word or something
similar, file->print.. and before you print open Properties menu.
There for the Output Size will be selected "Match Page Size". you don't
want that (i don't know why it doesn't work), but the solution is
manually select A4, or whatever your page size is.
First make sure that the machine is reading/ seeing the paper size of the paper that is in the tray ( select tray 1 from the touch screen and see what the paper size reads). If the machine sees a different size then that in the tray, use the 'user tools' and change the paper for that tray. Also, go into your printer settings on/in your computer and make sure that the proper paper size is selected ( the size that is in the tray you want to print from). If the orientation of the paper size is different from the tray -- will not print and give you the error.